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Product & services pricing
1.67/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.67/5
Customer service:
1.67/5
Return/Replacement policy:
1.25/5

Verified
5/5

2016-12-09

Great site!!!

"Great site buy with confidence!!! Great deals on all the best games!! You got a customer for life!!"

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Verified
5/5

2016-12-08

Best price for games

"I buy a bundle with Sid Maiers Pirates and two other games for €0.50. Best price for games in a bundle."

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Verified
4/5

2016-12-08

I have to it has potential

"but it cannot show all skills to you anyway it is best of bundle sites"

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Verified
5/5

2016-12-07

Good site

"Not always the best deals or sales, but they always have the newest titles 20+ % off. Never had a bad experience. "


Verified
5/5

2016-12-06

Must-have games, fire sale prices

"Great sales and you can still activate games on Steam"

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Verified
5/5

2016-12-03

Superb site!

"Very user-friendly website, payment is easy and everything is very fast.
And maybe more important: their prizes are really good!!!
"

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Verified
1/5

2016-12-03

Dont buy their 3 bundle games and the review

"Watch out this bundle, all those review you saw that people got all those fantastic game. Be careful! read all review....you will see that only score over 90 were there. They did not disclose all the review to customer and this misleading the customer.

Lots of people spent lots money and got all negative indie game that cant even sale on steam.

Be careful!!!
"

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Verified
1/5

2016-11-30

Rudely uncaring..

"STARTING FROM THE BOTTOM TO THE TOP THIS IS THE OUTLANDISH EMAIL CONVERSATION WITH THIS PERSON

It was extremely rude not to desclose everything to me in one email and instead he left the final technicality in his last email as a last, "Forget you, you are not getting your money back". I bought the same games at Square Enix Online Store and told them that I was having the same problem when I bought the same games from their store. They did not hesitate to graciously give me a refund. They have the exact same system as I later found out with them as well that they give you a key to steam. I'm very glad that at least they have the intelligence and courtesy to know that a game that was bought from their site that a gamer already has and is having problems with that it should be refunded. I'm never going to the green man gaming site and I'm sure they could care less anyway.

Funny you left that out in the last email. Whatever, I've been trying everything to get one of the greatest Playstation games to work on my initial steam download of it on my computer. It's probably best that I just buy a PSX and the original game..

Sent from Yahoo Mail on Android

On Tue, Nov 29, 2016 at 19:27, Matthew
wrote
Join the ultimate gaming community!
In replies, all text above this line is added to the ticket
Hello bradenwhitesell

Your ticket 338979 has been deemed solved.

We have marked your ticket as solved as we believe that we have answered your question, query or your issue has been resolved. If you believe this is not the case and you still require assistance, do not worry, you can simply reply to this e-mail to reopen the ticket and let us know.

Your Request History
Matthew
Matthew Green Man Gaming
Nov 30, 00:27 GMT

Hello bradenwhitesell



The game activation key (including any bonus or beta keys) have not been disclosed to you by email or webpage




Kind regards,
Matthew
Green Man Gaming & Playfire
Customer Service

bradenwhit
bradenwhitesell
Nov 29, 19:01 GMT

If it says "Refunds or credits will be issued solely at Green Man Gaming's discretion. Refunds may be offered if all the following conditions are met:
The game has not been activated or downloaded

Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods. Refunds will not be issued due to your dissatisfaction with the product or if your computer does not meet the minimum Product requirements."

Then why can't I have a refund?? I'm not going to be using the codes or downloading anything because I already have the games.

Sent from Yahoo Mail on Android

On Tue, Nov 29, 2016 at 13:47, Matthew wrote:
Matthew
Matthew (Green Man Gaming)
Nov 29, 18:47 GMT

Hello bradenwhitesell

Thanks for your ticket.

If you are having technical issue i would recommend contacting the developer Publisher to get this issue resolved.

Due to the sensitive nature of the keys we send out and in accordance with our refund policy we regrettably are unable to offer you a refund on your purchase.

Refunds or credits will be issued solely at Green Man Gaming's discretion. Refunds may be offered if all the following conditions are met:



The game has not been activated or downloaded



Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods. Refunds will not be issued due to your dissatisfaction with the product or if your computer does not meet the minimum Product requirements.


Kind regards,
Matthew
Green Man Gaming & Playfire
Customer Service

bradenwhit
bradenwhitesell
Nov 29, 16:07 GMT

Can I please have a refund of this purchase? I've already downloaded these on steam but I've been having a lot of trouble getting them to run. They all keep crashing. I thought this was another source I could download these games from. Thank you.

Sent from Yahoo Mail on Android

On Tue, Nov 29, 2016 at 11:00, helpdesk wrote:
Thank you for your purchase.
We hope you enjoyed shopping with us. To find out about our exclusive offers please sign up to our newsletter.
Date Ordered:
Tuesday, November 29, 2016
Order Number:
ord148e148c0bd4403a98af3d4642d1fd23
Your Order
Legacy of Kain Pack

For activation instructions, please click here.
Your key order:
Legacy of Kain: Soul Reaver 2
Legacy of Kain: Soul Reaver
Legacy of Kain: Defiance
CART TOTAL
$20.97
"

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Verified
5/5

2016-11-30

Just Amazing!!!

"I purchased 11 - 3 pack mystery bundles (for the sale price of $2.49), while I received multiple duplicates, I still will not complain about the games I got. I was hoping for Titanfall 2, BF 1 or something of that quality but to no avail. The dupes got shared with my friends so we all ended up with a grip of decent games. Spent ~$28 got ~$195 in games"

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Verified
1/5

2016-11-28

Horrible experience

"Horrible experience. I did not receive what the description said I would and they refuse to fix it."

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Verified
5/5

2016-11-27

PC and console game reseller

"They have great sales and if the game you want isn't on sale just give it some time and it will be. Great customer service and prices. "

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Verified
5/5

2016-11-27

4,8/5

"Excelent from all points of view.My only objection is that the site have the latest games on the market but i want some older games to like TES4: Oblivion or Vampire: The Masquerade – Bloodlines."

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Verified
5/5

2016-11-25

Great value!

"Used this lots of time to key steam and other keys for games. Everytime worked fine and the keys work great. Always good value and usually cheaper than elsewhere"

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Verified
1/5

2016-11-22

Bad Show!

"Order was confirmed Sept. 15th their site. The date is NOW Nov. 22nd. NO item/product has been delivered to me, NO email explanation why, NO easy/open way to contact Green Man Gaming Ltd. to acquire item or receive refund. NO way am I recommending their services or dealing with them in future. "The North Remembers." >:("

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Verified
5/5

2016-11-22

Excellente

"Super FAST transaction, so good. "

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