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Product & services pricing
1.67/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.67/5
Customer service:
1.67/5
Return/Replacement policy:
1.25/5


Verified
1/5

2012-08-01

"Recommendation: Avoid

Prices: 4/5. They offer sales that will compete with amazon and steam.

Customer service: 0/5
Had problems with games working using their software. Tech support was unable to help. After a few complaints about several games not working, they locked my account and refused any refund.

Gaming capsule: 1/5
All games that you can resell must be played using their software, which works some of the time. Some games work great and others were completely unplayable.


The online gaming sales used to be limited to one large company, steam. Over the past few years companies having been popping up. Green Man Gaming, GMG, is a British company that offered a new twist that you can trade-in old games, so I game it a shot. Games either activate on steam and can not be returned or they use GMG gaming capsule. Using their software works most of the time, as in 12/20 games. Tech support was unable to resolve the issues with several games and suggested I trade them in. Why would I buy a game and not want to play it, let alone want to lose money in the process of trading it in. Several support tickets were submitted. I requested a refund on several games and was told to dispute the charges if I want my money back. In the end, they just locked my account. It was probably best as such a company does not deserve any more of my money.

Recommendation: Avoid. Stick with amazon or steam.
"

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