"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"the parts came in packed & on time very good company to deal with"
"Many links for details on parts don't work; the grill manual is only available on-line, not for download; my part number seems to be outdated so I used one for a similar looking grill."
"Service and freight delivery . Drip pan fits perfect"
"Ordered the part indicated to fit my grill. It was NOT compatible with the grill. I now have approximately $26 **** in shipping charges from ordering and return shipping and I have nothing to show for it."
"Fits well …………………………—————-"
"Everything was perfect. Excellent. "
"Replaced my worn MPH Optimum Grill burners with new burner kits. Replacement was easy and new burner ignite quickly and the fire is now evenly distributed. Grilling is now much easier."
"I had to return the grill burners I bought (turned out the grill was too far gone for re[placing the burners). I got a return authorization right away. Only downside was having to pay the return shipping. But that beats having unneeded stuff laying around."
"I called initially to request info. Spoke to Will who was knowledgeable and extremely helpful. I then easily placed order online and was provided estimated delivery date. Items arrived as scheduled and as described. "
"Very happy with product, great quality"
"Fast, efficient service in delivering the grate I needed. Reasonable price."
"Exactly what I wanted at a price I expected. Quick shipping."
"Had exactly what we needed !"
"Will took the time to be sure what I was ordering were the correct parts. Received them right away. When I discovered I needed another part that they did not stock, he found a source for me and put me in touch.
I’m a very satisfied customer!"
"Got what I ordered at a fair price, with fast delivery! Couldn't ask for more!"
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Mr. Anselm,
We are an aftermarket parts supplier and do not list grill manuals on our website. Additionally, I did not see any broken links on any of the product pages of the products you ordered. We believe you may have been on a different website before placing an order with us. Would you be so kind as to reconsider your review stating this information or provide an example on our website (GrillPartsSearch.com) of a grill manual or broken link? Thank you.”