"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"Knowledge of the product was great. Most other places just promote gas grilles not coal. Thank you, thank you, thank you."
"Total width is advertised as 31.5 inches, actual width is 32 inches, the don’t fit."
"Very good friendly service"
"The Brinkman parts I bought are better quality than the orginal parts!"
"Will, the agent I spoke with was pleasant, knowledgeable and very helpful."
"Fast shipping at a resonable price for all"
"I had been searching for a warming rack for an old Kennore grill I've had for many years. I was about to give up when this site popped up one day. I ordered the rack, showed up promptly & fit perfect! I couldn't be happier!"
"The parts were unavailable elsewhere. The parts arrived quickly and the repair went very well. I would highly recommend your company!"
"The staff was extremely helpful. Part came in on time and worked flawlessly. Thanks"
"This is the first time user of this service. App is user friendly, covered all my needs. Found parts needed for my grill in less than 2 minutes. Payment was made easy giving several payment options. Product arrived one day before scheduled delivery. Very happy. "
"Great to deal with. Fast shipping. "
"Very good service reasonable pricing"
"Shipped quickly with the correct parts. "
"Everything was a perfect fit and shipping was fast"
"Found oart been looking far. Part fit perfect. Great delivery."
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Mr. Reed,
We are sorry to hear the cooking grid did not fit your grill. As you can imagine, we take the accuracy of the information on our website very seriously. We have measured the grid and verified the width is 31.5" as listed on our site. https://grillpartssearch.com/54453.png We kindly request you reconsider the 1-star rating you gave our company. https://grillpartssearch.com/54453.MOV Thank you.”