ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.66/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.71/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2024-04-13

Great selection. Fast delivery.

"Great selection. Fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-13

Better than others.

"Parts were correct and delivered in a timely manner. Although a bit pricey, you get what you pay for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-13

satisfied customer

"I was very pleased that all the parts I ordered fit as well as the originals and the price was much better, approximately half, the original grill maker's price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-12

Hard to find grill handle was sent fast!

"I ordered a hard to find replacement handle for a grill (CC1) has not been sold since maybe the 80’s. I was expecting it to take a full week and it came in 3 days. "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-04-12

AmberLight grill, venturi replacement.

"The parts were delivered as ordered and worked in getting my 49 year old grill back working again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-11

Has what you grill needs

"Great products/service. Easy site to navigate and very accurate on parts for your grill. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-03

Easy to navigate, reasonably priced

"Haven’t received a shipping confirmation yet, but it’s only been a day and no one wants to work anymore so why get upset!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-02

SWISS BBQ

"I HAVE A 10 YEAR OLD SWISS BBQ THAT I JUST LOVE.
TWO BURNER TUBES WENT OUT, RUSTED.
WORKING WITH WILL, HE WENT OUT OF HIS WAY TO FIND A REPLACEMENT.
IT TOOK ALOT OF HIS TIME FOR THE SMALL AMOUNT OF $ SALES HE GOT IN RETURN...IT WAS SO APPRECIATED.
WILL SAVED ME FROM HAVING TO BUY A REPLACEMENT BBQ WHICH WOULD RUN $3500 + FOR SOMETHING EQUIVALENT.

LOOKING FORWARD TO PUTTING MY SWISS GRILL BACK IN OPERATION.
THANKS WILL.

tHANK
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-19

Best customer service

"I called Grill Parts Search after being referred to them from ProFire Grills. I have a built in grill that needed a new cover. I couldn’t find the size I needed on the website, but Andrew told me he could get it for me, PLUS I would get a discount. The cover arrived very fast and was the exact size and cover that I needed. It really improved the looks of the outdoor kitchen. Thanks again ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-19

JH

"Totally helpful beginning to end. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-19

Superb service

"Already connected and working well in test. Won’t be using it until I clean my grill"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-29

Still using my old grill!

"After a burner blowout on my old grill, Grillpartssearch.com was able to find a replacement burner asap."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-23

Package

"Package arrived very fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-19

Excellent service

"I ordered some parts for my Ducane grill. i called to make sure they were compatible and i receive excellent customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-17

Good communication.

"Worked very well. Had to ship one item back. My mistake.
Good experience!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges