"When the surround sound we ordered, online and picked up in store, was not what we expected we tried to but it in store. Salesman could not or would not demo samples so we could hear AUDIO equipment. We finally ended up going to Best Buy and bought the exact same model we couldn't hear at HH Gregg. Usually have good things to say about HH Gregg, but not this tie."
"Customer service representative prompt and competent and product price was very competitive"
"I placed an order online for a RCA 58inch tv so after completing the order it says available for pick up at a store I call the store to verify it & dey tell me it's not in stock & won't be available for at least 30-60 days since the brand will be discontinued. I called several stores & dey say the same thing. My problem is why continue to advertise a product that you no longer have meaning I had to cancel my order because who's gonna wait 60days for a item to be shipped. That's ridiculous & inconsiderate. The tv is still being advertised smh but dey dnt have it"
"I ordered on line to be picked up at the store in two weeks. I got an email two days later that my small fridge was at the store and I could pick it up. I was thrilled I did not have to wait two weeks. Great job HH GREGG!!!!! 5 STARS"
"I have not had one bad experience with HH Gregg ever. Not with Internet orders or purchases in store. The staff is helpful and courteous always. Thanks!!!"
"Excellent service. The delivery men were very polite and knowledgeable about my new unit. Arrived before scheduled time which was great."
"I purchased my washer and dryer from h.h. greg and had it delivered. As promised I got a phone call the night before with a time window for the next day delivery and I also got a call in the morning about 30 minutes before they arrived. The delivery guys were very professional and nice. They quickly went to work bring in and installing my new appliances. However when they tested the washer it worked fine the dryer on the other hand did not work at all. We checked all the breakers and such and still no luck. The 1 installer placed a call to the service department to send out a tech the next day to see what the issue was. I was to get the same notification calls. I had a friend over to check to make sure it was not my electric service that was the problem, after testing my electric he thought to try the old cord from my old dryer. As it turns out I had been sent a bad new cord. In the meantime I didn't hear anything that nite or next day from the service department. I had to call them and find out where the tech was and why I had not gotten a call. Opps their error. I told them my old cord worked and that the new cord was bad. They are to refund me the money for the cord. "
"Perfect for carrying my laptop back and forth to work. Great Price. Shipped very quickly."
"I ORDERED A BIG SCREEN TV FROM YOUR WEBSITE. IT WAS A GREAT DEAL. THE LISTING OF THE TV WAS VERY INFORMATIVE. IT WAS DELIVERED IN A TIMELY FASHION. I WAS GIVE A TRACKING NUMBER, AND AN OPTION FOR A "STATUS" EMAIL. I TOOK ADVANTAGE OF BOTH. IT WAS DELIVERED AND WAS QUITE EASY TO SET UP. I WILL RECOMMEND H,H,GREGG, ONLINE AND AT STORE TO ALL MY FRIENDS THANK YOU SO MUCH. "
"H.H. Gregg is the BEST!!! From Ordering , Customer Service, Delivery, extremely smooth transaction! Good Price, GREAT quality, very quick delivery, who could ask for more??!!! H.H. Gregg care about their Customer's Satisfaction which is more than I can say for many other companies!"
"I was very well pleased with my experience with HH Gregg. I got the tv that I wanted at a good price. "
"Best price I found was at hhgregg on my Samsung range and it arrived faster than I expected. Very happy."
"As my first smart TV, I'm impressed. It was perfect size for my situation and one person can transport it. Haven't tried it with air channels but it works great on cable TV. WiFi works great. It updated the TV after giving the WiFi key. YouTube works. DLNA works."
"very good service no messing around, they did what they had to do to get it installed. I would recommend hhgregg to anyone."
"I ordered a vacuum online. Received it in 2 days. Fabulous sweeper for the money. "