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Product & services pricing
3.66/5
Chance of future purchase:
3.92/5
Shipping & packaging:
2.51/5
Customer service:
3.22/5
Return/Replacement policy:
2.72/5

Verified
2/5

2024-06-01

Most of orders delayed in shipping.

"The ideal scenario should be 1 to 2 days to confirm shipments like other similar sites. HPFY always takes 5 to 7 days to fulfill my orders."

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Verified
3/5

2024-06-01

NO DISCOUNT

"AFTER SIGNING UP FOR NEW CUSTOMER DISCOUNT WAS REJECTED DUE TO CATEGORY. :("


Verified
5/5

2024-06-01

Excellent service!

"I placed the order and was advised that there was a shipping delay. Later I decided to contact them and they immediately went over the status of my order. The product arrived and it's exactly what I need.
Their staff was very helpful always making sure they attended my concerns.
Thank you for your great service.

"

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Verified
4/5

2024-05-29

New customer

"We will see. It’s our first time. So far so good. "

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Verified
3/5

2024-06-01

Rewards Program and Discount Codes Disappointing

"I had previously earned $10 in Rewards to use on a future product. I didn't realize that the $10 would be pro-rated on a future purchase, depending upon the timing of the subsequent purchase. The previous purchase was in February of this year.

Additionally, since I was redeeming my $9.13 in Rewards towards my $60 purchase, I was unable to apply a code for discounted shipping. Thus, I paid $9.99 for shipping instead of $2.99.
"


Verified
5/5

2024-06-01

Website very easy to you.

"Website very easy to you."

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Verified
5/5

2024-06-01

Thank you

"Thank you. Easy to navigate. "


Rep reply posted 2024-06-03
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found our website easy to navigate! Thank you for the positive feedback. Your satisfaction is our top priority, and we are grateful for your support.”


Verified
1/5

2024-06-01

Time saving customer suggestion

"My call was to purchase a particular brand Foley Catheter. Just doing that was a challenge, then when finally ready to complete the ordering process, I was ask if I had a prescription. Which I did not, as I was not aware one was needed. A complete waste of ur employee's time and mine. THAT SHOULD BE THE VERY 1ST QUESTION ASKED OF THE CUSTOMER, FOR ALL ITEMS THAT REQUIRE A PHYSICIAN'S PRESCRIPTION TO PURCHASE THAT ITEM!! EXTREMELY FRUSTRATING AND A WASTE OF EVERYONE'S TIME

"

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Verified
5/5

2024-06-01

"The product price seems to be fair."

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Verified
5/5

2024-05-31

Fast shipping

"Quick and accurate shipment!"

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Rep reply posted 2024-06-03
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you received your order quickly and accurately. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-05-31

Easy Peezy

"It was a breeze to order. "


Rep reply posted 2024-06-03
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“Thank you for the amazing 5-star review! We are thrilled to hear that ordering from HealthProductsForYou was such a breeze for you. We appreciate your feedback and look forward to serving you again in the future.”


Verified
3/5

2024-05-31

"I placed an order #2115417 For a one time order and I did not request autoship . Then I get a copy of my order and was charged with autoship . I had to spend the morning getting this off my account,which was a very annoying experience'"

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Verified
5/5

2024-05-31

Good Product

"Tried sample, loved it, thank you."

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Verified
4/5

2024-05-31

post office wins again

"shipping cast more then product"

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Verified
5/5

2024-05-31

"Everything went just fine; I'm anxious to see if the socks are stronger than others---last longer for non-stop wear need. I'm also anxious to see if the pillow is narrow enough to fit my bedding space. "

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