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Product & services pricing
3.66/5
Chance of future purchase:
3.92/5
Shipping & packaging:
2.51/5
Customer service:
3.22/5
Return/Replacement policy:
2.72/5

Verified
3/5

2024-05-30

bad internal search engine

"I looked and looked for the item I needed in the bulk pack of 6.
Ended up having to look for previous search and find the SKU that way. Other than that everything was fine. But I even searched with exact description as they have it listed and added 6 pack and still no luck. Appeared it wasn't in the system. If I had not know it would just not have been an option
"

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Verified
5/5

2024-05-25

Comfortable

"I loved it and the product came on time. I will be getting more from your company. "


Verified
5/5

2024-05-30

Best prices

"It is always a pleasure ordering from HPFY. Online purchasing is simple, cost effective and items are received in the promised shipping time!"

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Rep reply posted 2024-05-31
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“Thank you for the amazing feedback! We are thrilled to hear that you had a great experience shopping with us. We truly appreciate your support and look forward to serving you again in the future.”


Verified
3/5

2024-05-30

"Use of discounts is difficult on your website"

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Verified
4/5

2024-05-30

Just What I Need

"Perfect for what I need. The screw at the end allows me to pull up my socks. The grabber works perfectly with little effort. "

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Rep reply posted 2024-05-31
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that our sock aid is perfect for your needs and that it works effortlessly for you. We appreciate your support and are glad to have you as a happy customer.”


Verified
5/5

2024-05-30

Pocket Bras

"The person with whom I spoke was courteous and knowledgable."

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Verified
2/5

2024-05-30

Slow Processing

"I ordered on 5/26 and it still has not been shipped. I ordered a very basic, common item with no specialization, so it shouldn not have needed any additional lead time. I just got an email that they are waiting for a new shipment from the supplier now. This should have been indicated on the website so I could have ordered from someone else. Now I am waiting to hear back on a refund request so I can do just that. Hopefully that does not take as long."

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Verified
5/5

2024-05-30

Quick and Easy

"It was a very easy process and a great price with auto shipping."

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Verified
2/5

2024-05-30

I sent the necessary prescription, but they called me to cancel the order.

"I sent the required prescription to the dedicated email but still received a call asking for it and canceling my order."


Verified
5/5

2024-05-30

Excellent ️️️️️

"Easy to order
Fast delivery
Thank you so much.
️️️️️
"

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Verified
3/5

2024-05-29

"Not easy to see how to change password"


Verified
4/5

2024-05-29

Urethral clamp order

"Easy ordering with the help of a representative!"


Verified
5/5

2024-05-29

Easy & Efficient

"Finding the right product and placing the order online was quite easy - as was the application of discounts. The product arrived today - timely - and meets my expectations."

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Verified
4/5

2024-05-29

All good

"Fast, efficient ordering. Good prices "

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Verified
4/5

2024-05-29

"I had some issues with the prescription that was on file, but the service dept never contacted me, they waited and did not ship, and I had to track down an answer on the shipment. This happened twice and they needed an updated, specific vocab word on the prescription. I wish i had known that the first time so I could have handled it right away"

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