"I have been purchasing for several years... When I want to "Buy Again" Items that I have purchased many times during the last couple of years... Those products are NOT Showing up... instead it is Showing Purchased items from 4 to 5 years ago... So i have to Search / Modify and then Add to Cart"
"Site is easy to use. Great service!!"
"Accessibility to buy without prescription "
"You are great to deal with. Your website is a little confusing especially when paying with PayPal."
"ordered a bra and was told a shipping date which was fine but then 3 days later received an email telling me that it was being delayed for shipping ! So I asked if they would please take care of the shipping cost and I was told NO. I canceled this order and will never order fome this company again. "
“I’m really sorry to hear about your experience. It’s frustrating when expectations aren’t met, especially with shipping delays. We strive to provide the best service possible, and I apologize that we fell short in this instance. Your feedback is important, and it will help us improve our processes. If you would ever consider giving us another chance, we’d love the opportunity to make it right. Thank you for sharing your concerns.”
"very quick and easy to use, great price. would use again"
"Harshita Chouhan was wonderful in helping set up as tax exempt. She followed through without me having to keep emailing. She made the purchase process simple and I really appreciate it. "
"As a new customer I was told I'd get a 7% discount on my first order, but I couldn't find anywhere in the order process to input the codeword."
"The user experience page was annoying."
"Still waiting for product to be delivered says would be here Aug 1 now says Aug 9"
"Price was good. Shipping seemed high."
"It was fairly easy to find what I was looking for "
"Web page was easy to view and navigate. I would highly recommend HPFY for all medical needs, products and service's."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you had a great experience with your medical order. Your recommendation means the world to us, and we’re so excited to continue providing you with top-notch products and services for all your medical needs!”
"I always have trouble logging in"
"Easy to determine size, appearance of items"
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”