"I panicked because I couldn’t place my order online, only to discover knowledgeable and efficient customer service over the phone. Thanks!"
"Have order before and great experience. Keep up the good work."
"Need to tell me Shipping Time to delivery."
"I truly dislike resetting passwords.., just because. It was fine.., only use it once a year. UGH!"
“Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
For retrieving your password, please click on the ‘Forgot your password’ link on the login page. You will receive an email with your temporary password on your registered email address. You can then login using the temporary password and can change that anytime you like. In case, you do not receive the email, please check your spam folder.
If you still face any problems logging in or if we can be of any further assistance please reach out to our customer support at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Bought 2 items. During the buying process there was no indication the items were not in stock. Received email 3 days later stating there might be a 4 business delay. Three business days later called the company and they stated the delay would be even longer than the email stated. This is a poor customer experience since the items were needed sooner. Placed a different order through Amazon to see if I could get the product quicker than from HealthProducts."
"see if it will fit my leg bag"
"easier than going to store"
"The ordering process was awesome."
"More choices than most sites"
“Thank you for your amazing review! We're thrilled to hear that you appreciate our selection! It's our goal to offer a variety of choices to meet our customers' needs, and your feedback motivates us to keep expanding our range. Happy shopping!”
"Website not user friendly."
"Online ordering was efficient and easy."
"found and ordered fairly ok.
that chat could have a quicker response though."
"Item ordered was backordered so cancelled, still waiting on a confirmation and refund."
"Order was easy to do and quick "
"Easy ordering and check out."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“We understand that shipping time is an important factor for your order. Delivery times can vary based on your location and the shipping method selected at checkout. Typically, standard shipping takes about 3-7 business days, while expedited options may be available for faster delivery. If you have a specific order number, we can provide you with more detailed tracking information. Please let us know how we can assist you further!”