"Placed an order for bold plaid shirts, one in ocean , one in purple.haband sent me two purple shirts. Both shirts were marked with different tags. Your mistake not mine. I refuse to pay 10 dollars return fee. First and last purchase."

"I have been a Haband customer for many years. I have never had a problem until recently. When everything works, it seems to work well. If you need to tap customer service, in my opinion, there isn't any. I was delivered an incorrect product. I returned it and asked for an exchange. That process took nearly six weeks. The re-shipment WAS WRONG AGAIN, in spite of my pointing out where their error was made (it appears an entire product batch may have been mislabeled). I really wanted the product, so I asked for an exchange again. After a little over a couple of weeks, they acknowledged my return and said they would be crediting my account. Apparently, they did not want to correct the mistake, but just get rid of me. Well, they have gotten rid of me forever. "

"Customer service was not patient. He hung up before I finished confirming my order. I had a hard time understanding him."

"Wish I could give them less than horrible I would. I ordered an item 10 days ago and finally after nothing from them I email them 5 days later and told them I needed it by a certain date. Nothing again so I emailed again with nothing Now 2 calls later they tell me I can't cancel this item but I can return of course at my cost!!! Bull ****!!!! The first phone call they said it was something with the credit card but second call knows nothing about that. If there was a problem obliviously they do not know how to use the phone!!! SAVE YOURSELF A HEAD ACHE AND DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"Even though 2 of my items were back-ordered, customer service was excellent. I received the back-ordered products at the time the customer service agent said I would. Prices are great and the quality is too. It's worth the wait for me."

"it takes to long to get what you order not this one but every one"

"i'm a short guy and these clothes are like a dress on me.
What the heck..."

"Ordered online on a Monday 2 weeks before some items were needed. As of Friday they hadn't shipped. Called 3 times and given different info. Said would pay extra for expediting - OK it's been applied. Next call, no, hasn't been applied. Will leave the warehouse any time and should take 3 - 5 days. Next call spoke to supervisor, nothing he could do, ready for shipment. Will take 6 - 8 days from the time it leaves the warehouse. Too late to expedite. Thank you, George! He was the rep spoke to twice. It's Friday and hasn't shipped yet. Never again!"

"These people don't have a clue about customer service. I wanted to place a rush order and was willing to pay extra for shipping. It takes 3 days for items to leave their warehouse. Supervisor can't even go an extra mile to call their warehouse and say, we have a customer who is giving us business, get these items out by tomorrow! Nada! They are so glued to their standard script of saying things without thinking how their service impacts their sales! Just read all of the negative reviews here! "

"Sizing in wrong. Requested my correct size. Sent back at a cost of $10 and they sent me back wrong size again. Stay away from HABAND."

"Although I did not have any of the problems other people had, I was not impressed with the website or the merchandise. The website did not provide up-to-date order info, and the merchandise was cheap. I would not order from again."

"I bought a shirt that was not sewn and poor material. I called and they said to return it and they would give me a refund. I did but shortly after getting the refund which took weeks they charged my account $9.99. Yup they stole $9.99 from me. I like online shopping because it's easier with my disabilities until you get ripped off like this. "

"I have been a Haband customer for many years, but lately "The Duke" has let things go downhill. A recent "two pair" purchase of jeans wound up with a severe slash in one pair, but I was unable to return that second pair because I had not worn them for six months. Then came the bargain 3.8 Ghz laptop computer. Turns out it was a dual 2.0 Ghz, but they DO NOT add up to 4.0. (Their reply was that two 1.8 Ghz add up to 3.8 - still not true). Quality seems to be a problem lately. C'mon, Duke! Let's get back to the "good" times and "Make America (not China) Great again!""

"I have ordered from haband a few times and the size chart is never accurate. I ordered my son some jeans (based on the size chart) and they were two sizes too big. I read their return policy and found out there is a charge of $9.99 for each return. I can understand if someone changes their mind and ask for a refund but not for exchange. I no choice but to pay cause out either way. Be advised this is not an America based company. This will be the end of my orders. I have another order pending that I will cancel before it ships to avoid the return/ exchange charges. "

"I ordered a refurbished computer. It didn't come. Sent company a ticket on their website about it. No reply for 5 days. Sent another ticket to their "customer service." They replied that I had to call the "manufacturer" directly and they noted that they usually "don't answer their phone so leave a message and they will call you back." I called, left a message, no reply. It's been a month. I suppose the only recourse is to file a complaint with the state and file a small claims lawsuit. I suspect they wouldn't answer that, either."