"I ordered week ago, but didn’t receive and I call them with my order number. They said can’t find ~ oh my gosh I emailed 2 times their response copy of same sentence same word .
I will block it my account. Cheating ~ China .
The customer service phone call ~all the time answer the from Philippians 3rd party county.
No More No More buying and "
"I ordered 3 knit pants. The fabric was so itchy. I started to have an allergic reaction. I called to send back they wanted to charge me ?$9.99 for a return! Then a restocking fee i would only get 3 dollars for my return! I'm going to donate them!"
"I received a bill although I didn't receive the product. I tried to email the customer service and I received email that bluestem has blocked my email to Haband customer service. I can't believe that customer service is blocking my email. I have a problem that I can't solve. "
"Bunch of crooks, don’t order, bad stuff "
"I love the Sandals i got from them i will be ordering more and also will order some clothes i’ve seen online there that i like . "
"On 5/18/20 I ordered some muscle shirts and when I got them they were 4 inches shorter then the last ones I purchased. They were marked right but not made right, I was told to send them back and I will be charged $10.00 for returning them. I argued with them stating they were made wrong , they said that it was too bad and to send them back for a partial refund. So another words you lost $10.00 and still need shirts that are made properly.
I wouldn’t order another thing from Haband they’re taking advantage of the elderly and don’t care. "
"Ordered 2 pair of pants from them for 70 bucks. Never received them but they took my money. They tell me nothing they can do about it. Bunch of thieves."
"your shoe sizes wrong. ya'll charge too much shipping and return charges. so no use ordering smaller size and have to pay more charges. will not order again. too bad cause i liked other orders. joann mcinerney ordered 2-5"
"Is one star the lowest I can go!! Returned a pair of shoes, Haband took $9.99 out of my paypal account just to return item up front. Upon Haband giving me my refund , Haband took out another $8.99 for shipping costs. So out of a $33.96 purchase of shoes I got $14.98 back and they pocketed $18.98!! NEVER AGAIN!!"
"I ordered my husband a jacket. It was too big. I returned it to exchange for a smaller size. Their exchange fee is $9.99 to exchange for a smaller size. Returns are free? They can't exchange the size as they are out of them. So they refunded the original cost of the jacket and kept the $9.99. They never called to let me know what was going on, or sent me an email in any way. Except that they cashed the exchange fee. I have made several phone calls and sent several emails to find out I have no jacket and have lost $9.99 on top of that. Insult to injury. Now I still have to find my husband a jacket, and start all over again. Never again!"
"I ordered six items from them. Kept checking on line for delivery. Kept showing delivery date on all items. The day of delivery I received 4 of the six items, even though it showed on the packing slip all items were shipped. Call customer service. Automation said all items shipped. Yet the two that didn't show were circled. After finally getting through to a human I was told those items were not available I would get a credit. Hummmm... Seems as though they were never available.
Sadly I will never be buying from this company. It's all Chinese crap."
"BOUGHT 5 SHIRTS, ACCORDING THERE SIZES , HAD TO BUY XL, BUT WHEN I RECEIVE THEM, IT IS TO BIG, CONTACTED CUSTOMER SERVICE, "I SHOULD SEND BACK" ON MY EXPENSE , AND THERE WOULD CHECK, THERE KNOW VERY WELL THAT THERE ARE WRONG, THE SOUP WILL ME BE MORE EXPENSIVE THEN THE MEAT, THE BOTTOM LINE, THERE SELL JUNK, AND THERE DON'T CARE ABOUT THE CUSTOMER, "
"My mother ordered a teal and pink flannel shirt for a present. They sent black and White she called the company and she had to send it back and they are charging her a $10 restocking fee. This is a joke what kind of a company operates like that. A company like this should not be in buisness. What lousy customer service. And on top of it they are saying 6-8 weeks to get it exchanged. What a joke "
"I placed an order in October for Christmas and received a confirmation email with an order number, total, and all order information. I called after not receiving my items, gave them my order number and was informed it was canceled. The customer service representative was very rude and hung up on me. She never bothered to call back. I went online and placed the order a SECOND time! Again, I received a confirmation email and when I called to check the status of my second order, I was told it didn't exist and they couldn't help me. The customer service rep told me she could place the order over the phone but the items I wanted were sold out (it's December now/2 months later). Haband is horrible! I will never order from them again. "
"Haband is the worst company I have ever dealt with. When I ordered I was told an email would be sent telling me when the order would ship and the arrival date. I never heard a word from them so I had no idea when or how it would be shipped. One day it arrived by mail. I had ordered shoes. The order came without a shoe box and just in a unlined envelope, no cushioning. More than likely if there had been damage I would have been blamed. I returned the shoes and I will NEVER deal with this company again. "