"I have been wanting a Hammitbag for a very long time. I finally decided this was the time. I had a hard time deciding between two styles and two colors. I guess I have to buy another now.
My complaints,feet and deeper pockets for both sun glasses and feet on the bottom on the bag.The pockets are great for glasses but need to a bit deeper for glasses to fit securely and feet on the bottom will prevent my bag from getting dirty laying on its side instead of standing up. That’s it."
"I tried the “Try before you buy” and it went very smoothly. I was able to decide which purse would fit best for me . The purse is beautifully made and with great quality."
"It is hard to rate a product when I have not received it. It was supposed to be delivered by now. I still do not have this in my possession and it is supposed to be a gift for someone tomorrow."
"Arrived in nice box, quality is awesome. I’m going to love my new bag!"
"Quality piece of leather."
"Thanks for taking care of my backpack!
I appreciate the excellent customer service from the Hammett team. The process of having my backpack zipper replaced was designed to be as easy as possible. The communications I received from the Hammett team, during the repair process kept me informed every step of the way.
Now that the zipper has been replaced, my backpack functions like new. Thanks for making excellent products and being so respectful to your customers."
"Ordered faster shipping but item was held for several days. Poor customer service via representative in addition. I'd buy from department store but not direct.
*Update Hammitt refunded shipment and offered a $50 dollar discount for m6 trouble on another purchases. Hammitt bags really are nice and I was really glad to the cross body belt bag back in stock. It is a quality product."
"I ordered wallet for wife for Christmas. Minutes later I found out she wanted the red interior (same price). Couldnt cancel or change- dont order from them (revised-do order). Let them go bankrupt and someone that values customers replace them.
Update (cue dramatic music)- After sending emails, someone actually shipped the one my wife wanted even though all of customer service said I would have to return and buy correct one. Someone was really on their game-Great Job!! I changed original 1 star rating."
"Great Christmas Gift with a very good online purchase experience. "
"My beloved VIP bag needed repair. I sent a quick email and they sent me a shipping label and instructions. I sent my bag and it was back to me in 2.5 weeks. I received email about my bags progress so I was never wondering about the status. I received it today and it was repaired seemlesssly and had been deodorized! A nice touch. "
"Hammitt has high quality purses and bags that my wife and daughter love. The site is easy to use and the products are delivered in a timely manner in perfect condition."
"Great service and timely delivery "
"I have had my eye on HAMMITT bags for a few years, and I finally bought one! I absolutely adore the bag and wallet I bought. HAMMITT did not disappoint at all. The leather, the design, the hardware, all of it is perfection!! "
"Had a grommet that needed to be replaced. This was done very quickly! Will definitely get another Hammitt. Great Construction and very responsive Customer Service!"
"My order was prompt and paked in this lovely box"