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Product & services pricing
3.60/5
Chance of future purchase:
4.00/5
Shipping & packaging:
5.00/5
Customer service:
4.13/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-11-23

OMG!!

"I went to the sample and was blown away! Such a glamorous experience I can’t wait to go next time!! I LOVE your bags! Such great quality and so functional. It’s so hard to decide I love them all!!"


Verified
5/5

2024-11-23

Beautiful bags

"I bought a bag at the Manhattan Village sample sale. Absolutely beautiful and easy to purchase "


Verified
5/5

2024-11-23

Great Experience

"I just needed a different strap for a bag I recently purchased. The site was easy to navigate. order placement was easy (once I stopped swooning over everything), and it shipped quickly. "


Verified
5/5

2024-11-22

First Experience With Hammitt A Five Star Experience

"The bag I ordered is more beautiful than I could have hoped. Easy ordering, relatively short time to receive the package. Boxed in a box as special as one you would get when purchasing designer jewelry!
Very much pleased with the quality and design of my bag, and the color is outstanding! Looking forward to a future Hammitt purchase!
"


Verified
5/5

2024-11-22

Becoming One Of My Favorite Designers

"In the last 2 months I’ve purchased 3 different Hammitt handbags (2 for myself and 1 as a gift). The product quality is very good and becoming a designer favorite. "


Verified
5/5

2024-11-22

Excellent experience

"I called the Manhatten Beach store to place my order so I could talk to a sales representative. Maya Davis took my order. She was very helpful and thorough. It was a seamless order and overall a great experience.
And the product is fantastic. Love the leather and hardware.
"


Verified
5/5

2024-11-21

So Happy!

"Communication, packaging and of course the purse! Love it all!"


Verified
4/5

2024-11-21

Order

"1st time customer, did not get order yet. Seems like 2 weeks is along time to get an order."


Verified
5/5

2024-11-20

Puffy bag

"Can’t wait for this bag have this will be my 6th hammitt & plus the 2 wallets too"


Verified
5/5

2024-11-20

Excited to Recieve Another...

"Great bags, well worth the money. I'm excited to see deep purple liners if ever those should come out. "


Verified
5/5

2024-11-20

A case of a broken zippe

"My zipper stopped working. I contacted customer service. They sent me an email prepaid label and law. Next thing you know I have a fixed purse. It was very transparent and easy and everyone was very kind."


Verified
5/5

2024-11-20

Excellent care

"Sent my purse to the hammitt hospital for repair. The process was so easy and it was fixed very quickly. "


Verified
5/5

2024-05-29

Excellent

"
I have been a customer for a few years. Have seen the company go through many changes in the last few years. Fresh ideas have been great but I miss some of the personal connections with the staff .

Hammitt’s are beautiful and the customer service can be difficult to get a hold of but they do come through ! Fixed my issues and I’m very happy with the end result.
"

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Likelihood of customers making future purchases
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Verified
5/5

2024-11-18

Hammitt happiness!

"I have 6 handbags, and I adore each and every one!! This new Vibrato Fringe style is gorgeous! Love my new Tom Zip!"


Verified
5/5

2024-11-16

Love my new bag

"Wonderful customer service-and fast delivery. Beautiful purse!"