"You did a great job in such a timely manner. So happy to have my bag back."
"Customer service was exceptional. As was the overall experience. Thank you"
"Everything was quick, efficient and my purse came back to me beautiful! Will always buy Hammitt! "
"I was greeted right away and was asked how I could be helped. After telling her what I was looking for she went in the back and came out with a bunch of different options, needless to say she made my shopping experience fun and seemless, I really appreciated her help! Absolutely love my new bag and wallet! "
"The bag exceeded my expectations. This is my second Hammitt bag. I love how soft and supple the leather is and I love the gold hardware. I recently accepted a new VP Controller role and wanted a sophisticated bag I could take to the office daily that would carry all of my essentials (lap top included) without being huge. I ordered three different bags from three different brands and this one was levels above the others in regards to quality and style. For reference I am 5'11" and a size 10. I wanted to be able to wear the bag on my shoulder as a tote and as a cross body. The drop of the straps was long enough to wear on my shoulder and the cross body strap is much thicker making it more comfortable to wear. The bag was worth the difference in price."
"Speedy delivery. Comes beautifully packaged. The bag is roomy. Love the pocket on the side for my cell phone. Buttery soft leather. "
"I love the purse I have many along with matching wallets that fits perfectly on one side.
The other side fits a small water & sunglasses. Backside fits phone.
The closing flap zipper fits my keys
So I never have to dig and look for anything :)
I’m tall so I love the adjustable shoulder strap too."
"Hammitt reminded me I had earned a “gift card” at the Annual Party that was expiring. I used it to purchase another Evan bag, and it arrived within two days!!!"
"Easy to order and quick to receive!"
"I incorrectly ordered an item and Michelle responded very quickly and helped me fix the problem. She was extremely kind and helpful. "
"This bag is my fifth Hammitt and the quality continues to decline after each purchase. I love the leather, style, and organization but the hardware continues to get cheaper and cheaper. Less expensive bags have much better hardware. "
“Thank you for sharing your feedback regarding the quality of the hardware in your Hammitt purchases. Hammitt hardware is jewelry grade and our design team is always looking for ways to improve it. We guarantee every piece of signature hardware and every smooth-gliding zipper forever. If you need a repair we handle it free of charge, from start to finish. We value your loyalty as a repeat customer and appreciate your comments about the leather, style, and organization of the bag. Your satisfaction is important to us, and we strive to provide high-quality products that meet our customers' expectations. If you have any further feedback or specific issues with your purchase, please feel free to reach out to our customer service team for assistance. Thank you for being a valued customer of Hammitt.
Best,
Michelle
HAMMITT | We Care | 833-426-6488”
"I love Hammitt and they provide awesome customer service. This was a birthday gift for me and it cam on my Birthday"
“Thank you for your kind words! We're so happy to hear that you love your Daniel small handbag and that it arrived just in time for your birthday celebration! Enjoy your special gift, and we're so grateful to have you as part of the Hammitt family! - Victoria | Hammitt We Care ”
"Always a great experienceL"
"Shopify makes everything more difficult "
“Hi there! We are sorry to hear that you are experiencing difficulties with Shopify. If you need any assistance or have any specific concerns, please don't hesitate to reach out to wecare@hammitt.com or give us a call at (833)426-6488. Please, check your email as well one of our team members will reach out to you. We're here to help make your Hammitt experience as smooth as possible. -Victoria | Hammitt We Care”
"Incredible service from ordering to delivery. We used expedited shipment and informed all along the way. Quick delivery, as promised. Beautiful bags and first class experience all around. "
A rep from Hammitt, Hammitt_Johanna, has responded:
“Thank you so much for sending in your feedback! We're so happy to hear that Michelle was able to assist you so quickly and kindly. At Hammitt, it's always our goal to provide the best experience with each customer. Please reach out if you ever need any assistance and we will be happy to help! Johanna | wecare@hammitt.com | 833.426.6488”