"I ordered two stocking stuffers and the order came fast without error. "

"I bought three small, cheap accessories for the Nano 4g. Quality was in line with the prices, maybe even a bit better than you'd expect. (The $8.00 headphones with microphone are actually a LOT better than I expected.) Shipping was fast, price was good. No complaints. "

"WOW I'M NOT GONNA EVEN BOTHER TRYING TO GET MY REFUND OR COUNT ON CUSTOMER SERVICE TO CONTACT ME. I WILL NEVER ORDER ANOTHER ITEM FROM THIS WEBSITE. THIS IS THE VERY FIRST TIME I'VE BEEN THIS DISGUSTED WITH A PRODUCT. I PURCHASED THE STEREO HEADSET SPEAKER ADAPTER FOR MY T-MOBILE G1 AS WELL AS DRM Universal 3.5mm Stereo Headset with Talk Button AND I DON'T EVEN KNOW WHERE TO BEGIN. A PART OF THE ADAPTER IS STUCK INSIDE MY G1 PREVENTING ME FROM BEING ABLE TO CHARGE MY DEVICE NOW, AND THE EARBUDS ARE THE WORST QUALITY EVER. IN ORDER FOR THE MUSIC TO SOUND NORMAL AND IN REAL TIME YOU HAVE TO HOLD THE TALK BUTTON DOWN WHILE LISTENING TO MUSIC BUT EVEN THAT ISN'T WORKING NOW BECAUSE TODAY BEING THE FIRST DAY I'VE USED THE PRODUCT THE ADAPTER BROKE INSIDE MY DEVICE. I DIDN'T HAVE THIS PRODUCT A GOOD HALF HOUR. MY GAWD THIS IS THE WORST EXPERIENCE EVER!"

"Item came properly without damage, but came very slowly. Ordered on the 13th, hoping it would come by the 17th for my trip. I paid extra for shipping... "Shipping Within USA (Regular Express 3~5 days): $11.00"

The first delivery attempt was Thurs. the 23rd. That's 10 days later despite paying for increased shipping.

Really, there isn't much more to mess up with this order. The item really can't be damaged in shipping no matter how it is packed and all they had to do was toss it in a box and slap a label on it. It should have had a good chance of arriving 4 days after I ordered it so I'd have had it for my trip."

"Product was new and exactly as described. Crystal Clear Screen Protector works very well to protect my Zune's screen. However, I also bought the Crystal Clear Case to REALLY protect my 120 gig Zune: it was easy to install and I'm confident that it will prevent damage to the Zune, except possibly for a significant shock or impact. If your Zune is not subjected to a difficult environment, buy the Crystal Clear Screen Protector only--the case might be overkill. Still, they're both easily affordable, especially to protect a $300 investment."

"You know all saw all these negative reviews and I had to say something. I have purchased a lot of items from this site for quite some time. They vary from products for my 80Gb Microsoft Zune or Samsung Instinct. I have found these products to be really good and for the prices you really can't go wrong. I haven't had any problems with poor quality or bad customer service. After a while I started recommending this site where I work. I am the MP3 specialist at my local Circuit City in Colorado. Every customer from the IPod customers to the Microsoft Zune and Sony Walkman I would make sure to write the website URL down. A few would come back, remember me and actually thank me for referring them to the site. I write such a long review because I feel they deserve it. I just ordered more Instinct accessories and a coupon they gave me actually took care of shipping and then some. How nice is that.

p.s. I have always gotten the basic shipping rate because my order always arrives in a few days. 5 tops. "

"Bad. Bad. Bad. Broken product. Hassle getting return authorization with seller-paid postage. More than 2 weeks and still no refund. Don't bother."

"I ordered the HHI iSolate Hi-Fi headphones, and I got them within 5 days. only downside is that they are so clear that my music sounds bad unless they are encoded at 256 kbps. Considering that I payed 7 dollars for these and retail is 50 dollars, I feel like i got a great deal. "

"I purchased a HHI iSolate Hi-Fi Earphone and an iPod Nano 3rd generation NanSporty Amrmband. Unfortunately I did not do a web research before ordering from Handhelditems. The HiFi earphone turned out to be less than HiFi quality and is inferior to the original one with regard to sound quality and constantly has static surround sound.The armband already came with a broken seam ,just pull the thread and you're holding the pieces. In addition the plastic screen protector immediately teared off after I tried to get my nano in there. I payed $18 for both items. I guess the company purchases items that failed the manufacturer's quality control and sells it on the net. I haven't contacted the company yet. After reading other reviews I don't see much chance to see my money again. But the best I can do is to warn other buyers. BUYERS BEWARE!!! "

"I ordered an Ipod case for less than USD 5.00, got an Invoice for US International Air mail postage 6-10 days costing me 20.00 - small 2 oz. letter took 27 days to arrive, no tracking possible. The postage stamped on it was USD 1.80 (which is normal rate). I shop a lot from Amazon and Ebay etc, items shipping from all over the world, but never have I been scammed on postage this way, by ELEVEN times the real cost! "Sales" at Handhelditems.com refused a refund, saying he had to queue at the Post office to send the envelope - a normal business procedure is it not? INTERNET SHOPPERS BEWARE OF BUYING FROM THIS WEBSHOP."

"I ordered the Big Band Boys Drum Set for my son this Christmas & the product arrived already damaged (as seems to be quite common after having read other reviews for this pathetic company). Not only was the item damaged but it left something to be desired as far as quality to begin with; it's a flimsy piece of junk!

I & my wife made numerous calls over multiple days expressing the importance of having the broken component reshipped BEFORE Christmas morning & I also sent multiple eMails to them as well. Here we are January 3rd & I have not seen one received one return phone call or reply eMail to this date!

My latest eMail effort to the ****@**** Customer Service eMail listed on their website was met with this response:
*
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

****@****

(ultimately generated from ****@****)

No such person at this address
*

Needless to say, this company has the WORST service I've ever experienced & their merchandise is equally poor. I suspect that they are well aware of the con-artist, underhanded tactics used to swindle people out of their hard earned money & then virtually disappear without a trace by not returning calls, eMails, or product as promised!

If I never purchase from Handheld Items again it'll be too soon.

BUYER BEWARE!"

"Charged and given tracking # almost immediately. But company never actually shipped anything and attempts to contact via email and phone have been futile. What a waste of time this company is."

"I have ordered AIM Studio Professional Photo Light Kit With (8 FREE) 27watt 5500k Daylight Balance Light Bulbs (aimv402kit). When I received this kit, I found out one of stand was DEAD on Arrival, it was totally broken. It looked already broken before ship out for delivery because the box showed no damages. So I emailed HHCS to request replacement. However, HHCS asked me return full kit and they would not cover the return shipping charge. They sold broken item and push me pay return shipping fee if I want the replacement. Even though their price was attractive, their CS was terrible. I did not return the kit because I can get the better quality stand with return shipping fee... One of the worst CS ever I have..."

"Ordered a generic ipod wall charger from HHI. No problems with purchasing or delivery but the item tracking was rather lacking, still that more the fault of USPS then HHI. I would probably shop there again if the pirce was right. "

"Pros: Pricing. Lowest price for items and shipping as well.

Cons: Took my order for two items but delivered one and refunded for other one... because item not in stock. Got shop around all over again."