"I order regularly on-line and this is by far the worst company I have ever had to deal with, never recieved item and they lied to me when they stated another item would be sent out right away. Over a month and still no item and they said I have to call the post office to find out what happened? You gotta be kidding me? Stay away from this company and look elsewhere. "
"Ordered a toy helicopter from this site, the original shipment was physically damaged when arrived. I requested a RMA, sent back the defective unit and they sent one replacement unit. The replacment unit was not operational so I sent it back and requested a full refund. The company refused to issue full refund on their defective products.
I filed a complaint to BBB and this company provided false information to the complaint. I only received the orignal unit and one replacment unit (2 in total, all returned), but the company claimed they have shipped an orignal unit and two replacement units (3 in total). Of course they couldn't provide 3 tracking numbers. They also claimed customer doesn't know how to operate the product and it was a functional product, etc, which is, of course, a false statement.
Overall my experience with this company is very negative. It is the worst internet purchase experience in my 7 years of online shopping."
"The website has some great deals on a wide variety of stuff. Also sometimes offer some coupon discounts, which are sweet.
My order went through smoothly, and the item arrived promptly. The main downside to ordering from this company is that you don't get an e-mail order confirmation or even a tracking number. Other than that, just keep your faith that the package will come, and it certainly will."
"I ordered a case for the Nintendo DS Lite, got one for the DS. In my RMA, I pointed out that they show the NDSL version, that's what I ordered, but not what I got. I even included links with pictures.
...I got the NDS one back (the same I sent back for not being what I ordered!)."
"I've bought a few small iPod-related items from this company over the last year or so. The prices are especially good when there is a coupon that can be used. Recently, I bought some noise-isolating earphones from this company, but hadn't received them after nearly two weeks. A call to the company put me on the line with a very helpful person who explained that they had started to use a new hybrid UPS - Post Office system that could have caused the delay. However, rather than telling me to keep waiting (which is what I expected), he said that he would just send me another set of the earphones via a faster shipping method. I got the second set a couple of days later. (The first set has yet to arrive.) I appreciated the quick response and the lack of any argument or hassle. I would definitely buy from this company again."
"everything went well. thanks for the great deal! Will definatly be shopping there again."
"Ordered a cassette adapter for $5.99 plus $2.85 shipping. I used a coupon code which they honored and got $5 off. Quite a bargain. Ordering went smooth and received multiple confirmation e-mails and update e-mails. Provided USPS tracking number. In 3 days, I received it in good condition.
I cannot find a single flaw with this company. Good prices, good service, good product, and speedy delivery."
"I purchased a Wii Component cable & received it promptly within 5 business days. It seems to be a good quality cable. I am very satisfied."
"Ordered AC/USB wall charger for ipod nano (2nd gen). Price USD$5.99, plus USD$2.85 for domestic ground shipping. Compare that to a _base_ price of USD$30 for the charger sold by Apple and it's a genuine bargain! Online ordering process went smoothly and I immediately received a confirmation email, plus 2 order status emails over the ensuing days. I like a company that stays in touch! I submitted the order on Sunday, Feb 25 and the package arrived via USPS in fine shape on Thursday, Mar 1, just 4 days later. Item was exactly as advertised and works perfectly with my ipod nano."
"I ordered 2 IPOD wall chargers, both arrived quickly and worked fine. This was my first order from this store and I will do business with them again. "
"Order arrived in good time. No problems. Everything I ordered was correct. I would order from this company again."
"I've ordered from HHi before and was very pleased with them; this order was no exception. Great selection, low prices, a site that's easy to use, very fair shipping (free, in this case!), and good service--I can happily recommend HHi without reservation.
"