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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-01-30

Easy to use!

"Easy to use - would recommend "

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Verified
5/5

2021-01-29

New Rugs

"All of the 4 rugs I bought fit perfectly in my house. I have ordered two more and as soon as we finish the renovation of our house, I will definitely order 3 or 4 more."

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Verified
5/5

2021-01-29

Beautiful rugs

"I had fun looking at all the beautiful rugs at great prices. Love the free shipping/free returns. A no risk buy."

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Verified
5/5

2021-01-28

Great service

"I received my rug quickly and it’s exactly as it was represented on the website. I’m really happy with my purchase."

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Verified
5/5

2021-01-27

EXCELLENT T RUGS AND PRICES VERY FAIR

"We bought our first antique, over 50 year old runner rug from them a few weeks ago. We were so completely satisfied with the detail and description and the rug that we decided to go back online and order another rug. We did, it came within two days and we are completely satisfied with the rugs. We have antique rugs from a well name family business in our area and "HandKnotted.com" in our opinion is better for the money. ABSOLUELTY 100% SATISFIED WITH THIS COMPANY. YOU WON'T GO WRONG.
Mrs. Nesdall
"

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Verified
5/5

2021-01-22

Positive Buying Experience

"We own several Oriental rugs of various values. As part of an update of our living room I wanted a 6 x 8 foot (approximately) Oriental rug that would work with existing furnishings and a pastel color scheme (cream, yellow, blue, celadon green) - not easy to find. I was looking for a good quality rug - not the best, but good. I found it on Handknotted.com and placed my order 2 day shipping (reasonable shipping cost). It was promptly shipped and arrived in good shape (rolled in heavy plastic). I am very happy with the rug and feel the price was fair. As a side note, judging colors of a rug online is never perfect, particularly for Oriental rugs which can look very different when viewed from opposite ends due to the nap. This is not always captured in pictures. When viewed from one end my rug is quite light and much darker when viewed from the other end. I knew this was likely and am happy the rug works. I would buy again from this seller."

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Verified
5/5

2021-01-21

Good experience

"Good website, fast delivery, looks nice."

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Verified
5/5

2021-01-21

"Beautiful rug and very rapid delivery. Thank you"

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Verified
5/5

2021-01-21

Very Pleased

"I love this rug! Your “See it in your room” app provided an accurate depiction of how it now looks in my room. It was the sole reason I felt confident proceeding with my order. "

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Verified
5/5

2021-01-20

Beautiful Rug but didn't work

"The rug was lovely but ended up not fitting in my home as I thought. However, I have nothing but wonderful things to say about HandKnotted.com: the visual search function on the website is very intuitive and once you click on a rug it gives you images of all similar rugs. The ordering and returning process was easy and seamless. HandKnotted.com shipped out the rug in a day; the return was easy and the funds credited as stated on the website. I would order from them again with no question."

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Verified
5/5

2021-01-19

great experiance..love my rug

"great experience.. love my rug."

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Verified
5/5

2021-01-14

Great!

"The rug looks great! I'm really happy with the quality and price!"

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Verified
5/5

2021-01-14

Gorgeous rug!

"After looking extensively for just the right colors, we found a truly gorgeous rug at HandKnotted.com. The "see it in your room" function was so very helpful, both for color coordination and sizing. Online purchase at a good price was secure and easy. The rug was delivered quickly and has transformed the dining room, just as we hoped. "

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Verified
5/5

2021-01-12

Runner review

"Even though my purchase was relatively minor, I received prompt and effective assistance. Wish I could buy another right away."

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Verified
4/5

2021-01-12

Quick delivery but no tracking

"Items were delivered very fast but I never received shipping or tracking information. The delivery was a surprise."

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