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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-01-12

Very pleased

"Beautiful rug, low price, and fast shipping. "


Verified
5/5

2021-01-11

Extraordinary rugs

"I bought a hand-knotted rug for my living room. A wonderful purchase. "

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Verified
5/5

2021-01-09

Perfect

"Just received our rug today. It is better than I expected. Easy to cut the pad and lay!!!"


Verified
5/5

2021-01-09

Exceeded expectations

"This is the second purchase I’ve made. The website is very easy to navigate and narrow down the possibilities - there are a massive number of rugs.

Then the price was good.

Then the rug arrived before I even had a chance to track it.

It looks exactly like what I selected. Excellent condition.

I will always look here first.
"

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Verified
5/5

2021-01-09

Exactly what I expected

"I loved being able to pick a rug and use a photo of my room to select the right size and color. They specified the condition and included photos of any missing fringe or wear. The rug arrived sooner than I expected. It was well packaged and exactly what I expected. Maybe even better.

When ordering, I needed to hold a large photo of the rug next to the strings of my harp to make sure my red and black strings were visible (they weren’t with my prior red and blue print rug). Due to this requirement I found it difficult to shop for a rug. Shopping from home with these photos made it easy.
"

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Verified
5/5

2021-01-08

Second purchase was even better than the first

"I have a home with about 40, mostly Persian, rugs. Hand Knotted has provided a means to purchase older and even new Persians room, area and runner rugs. I have bought two area rugs over the past month and each has been exactly as described and feel really nice under foot. When looking for another rug of any size I will turn to and recommend Hand zknotted!"

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Verified
5/5

2021-01-05

A family Affair

"My sister bought a rug from Handknotted. So impressed I bought two. "

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Verified
4/5

2021-01-08

Ok experience

"Sloooooow shipping. Rug was in decent shape, had a repair that I didn’t see on the website. I guess my fault but it’s super hard to go over every inch of a picture on the internet. Overall nice rug, not sure it’s worth what I paid for it"

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Verified
5/5

2021-01-07

Love our new rug!

"We were looking for a large (minimum 10 x 14) wool carpet for our living room. Colors and patterns were a bit tricky - teals and yellows with two large floral patterned chairs. HandKnotted’s view in your room feature was a great help as it let us get a sense for how the rug would look. The free shipping/free return policy was reassuring too, in case it didn’t work out. So we took the plunge and ordered one that looked right. It shipped quickly even though we ordered it on New Year’s Eve. It arrived in a week, well-packaged and it looks great! We’re really pleased with it. I would definitely consider buying from them again. "

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Verified
5/5

2021-01-07

Lovely kilim

"Exactly what I wanted, fuss free delivery, I would recommend these people if anyone I know is looking for a genuine and lovely carpet, NOT a hideous piece of rubbish made from nylon."

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Verified
5/5

2021-01-07

Excellent!

"Bought two beautiful Kilims. One turned out to be a little small, so bought a larger one. Called to return the 3x5 and customer service was world-class. Great experience."

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Verified
5/5

2021-01-06

Super

"The rug arrived in a timely manner. It’s an Persian Baktiari... .exceptional. "

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Verified
5/5

2021-01-05

New look

"You guys were great! Rug came quickly, right when it was said to arrive! Nice quality, colors are true! When I need another rug, I will check out your site first.
Thank you.
Darcy
Ps I would add a picture, but don't ehere I can
"

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Verified
4/5

2021-01-03

Theres a bit of a smell

"It dosent look as good as in the pictures..its more stained"

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Verified
5/5

2021-01-05

Even more beautiful than photographed!

"The search filters make finding the perfect rugs easy. Delivery was FAST! I’m recommending to friends."

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