"I have ordered a total of 5 rugs from these guys. I had to make one return with NO HASSLE. Would order more, but I have run out of floor space.
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"Rug is in good condition (one small worn spot that won't be visible). It arrived in three days, securely packaged. Very pleased with this purchase."
"Got exactly what I selected.My rugs are awesome."
"I have never ordered this website before but the ease of ordering and shipping were flawless! I would definitely order from rugs.com in the future as I just bought a new home! Prices were so reasonable and they had a lovely selection! Thank you!!"
"We are most pleased with our rug purchase from Handknotted.com. The pictures didn't do justice to the actual beauty of the rug once we unrolled it. Jo Ann, our sales rep, was extremely helpful in comparing and contrasting the four rugs that were the finalists. The delivery time was half what we expected. When we are in the market for another Persian rug we probably won't look any further than Handknotted.
G&T Cape Cod"
"Too pretty to use outside and the quality is like nothing I have seen in outdoor rugs. It is going in my living room "
"I explored literally thousands of rugs across many online websites. I spent two months reviewing rugs and pulling photos down for comparison. Handknotted did these things right: 1) Full rectangular images showing shape distortions -- if any, 2) many photos -- often a dozen including closeups of any repairs or minor damage, and 3) all of their rugs were high-quality. On most other sites you would see low quality rugs intermingled with quality hand-made rugs. Photos on other sites were often just a few off-angle shots (especially Ebay shops) so you couldn't get an up-close inspection on a computer screen. We purchased rugs that were a decade or more old and looked almost new. We purchased 4 rugs including 2 very large ones and they arrived just as shown on the site. Shipping was fast too. Don't waste your time with overpriced rugs from Pottery Barn, Restoration Hardware or Room and Board. The rugs we purchased will be enjoyed for another twenty years and then handed down. "
"The rug came very quickly. It was just as described. I was hesitant to buy such an expensive item on line but it was great"
"All I can say is GREAT. The rug is so nice.
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"Loved the very detailed descriptions of the products -- exact lengths and widths, pile height, etc. It allowed me to pick out rugs that best fit the space, and then choose from those the one which had the exact color and design I wanted. The rug showed up, as promised, within two days. It was tightly sealed and in perfect condition. I have laid it out in the spot that I wanted it, and it fits just as well as I had hoped.
Great rugs and service. Will use again."
"Was what I was expecting and nice rug"
"Quick, product as expected."
"I have ordered 2 kilim Maymana rugs for my kitchen, separate orders. I liked the first one so much, i decided to also replace the runner I’d had before. The photos and dimensions are well represented. I really love both rugs, they brighten the kitchen and go well together. Handknotted communicated well with shipping information and the rugs arrived in good shape. I was careful opening the packages- the rugs are simply wrapped in heavy plastic. The package was secure and there was not a lot of waste to recycle, but you need to carefully open so you don’t accidentally cut the rug!"
"I've purchased over 20 vintage Persian rugs from Handknotted and am completely satisfied with my purchases. The website is accurate and comprehensive and delivery and customer service is superb."
"Easy to use sort and search, lots of great big beautiful pictures, a decent amount of information about each rug, free shipping both ways so you can be sure of your choice, and reasonable pricing make this a great place to shop for rugs. I found more of what I was looking for here than in our local shops. All that remains to be seen is whether the pictures do the rugs justice, whether the quality of the rugs is as advertised, and whether the return shipping experience is a smooth one: our rugs are due to arrive in a few days. I was pleased to see that a few days after I ordered the rugs, they were marked as currently unavailable, and the emailed receipt has a link to tracking."