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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-02-27

great service

"carpet was excellent, service was great. came in several days, as advertised. a very good carpet at a very good price."

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Verified
5/5

2019-02-26

Timely delivery, fine product

"Shopping experience was easy and fun, and based on accurate photos and the selection metrics offered, I managed to select the perfect rug for a space - and to match with a tribal rug of the same origin. Very pleased with outcome. "

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Verified
4/5

2019-02-25

persian rug

"The rug came in a timely manner and met my expectations.It is exactly as described and pictured."

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Verified
5/5

2019-02-24

Most outstanding and very excellent

"Everything was as promised "

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Verified
4/5

2019-02-23

Perfect.

"Great service, phone order went smooth,
Rug came one day later but only due to snow but right on time the next day.
It is the size as stated on the sight and beautiful!
"

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Verified
5/5

2019-02-22

400 knots per square inch of amazing artistry!

"My Persian rug is so soft and the detail is beautiful! Wonderful purchase and fast delivery! Highly recommend!"

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Verified
5/5

2019-02-22

Beautiful!

"Fast shipping. Beautiful rug as described. "


Verified
5/5

2019-02-20

The Watson family

"The rug was in excellent condition and the shipping was on time. . My rug arrived in 4 days of placing my order. I ordered another rug this week!"


Verified
4/5

2019-02-18

Happy!

"Friendly customer service, fast delivery, beautiful product. Colors were slightly different than expected, but that's probably my computer. Very satisfied."

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Verified
5/5

2019-02-14

Easy returns excellent service

"Bought a rug that ended up looking too big for the room. They immediately shipped a return label and I was able to order a slightly smaller runner with ease. Big selection and useful filters on website"


Verified
5/5

2019-02-14

Very Good Performance

"Website depicted colors accurately along with factual description. Delivery was fast. A good experience I look forward fo repeating. "

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Verified
5/5

2019-02-14

Great rug!

"I spent hours going through all the rugs close to the size I was looking for. I finally picked one, ordered and received it. It was as described and the colors I saw online were a very close match to reality. It's a great rug for a decent price."

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Verified
5/5

2019-02-09

Perfect

"Love the rug, exactly what I wanted for the entry. Fast delivery and looked like the pictures. "

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Verified
5/5

2019-02-09

Highly Recommended

"This was my first experience ordering from HandKnotted and it couldn't have been better. First, I greatly appreciated the many excellent photos they have of each rug, which make a buyer's search so much easier; second, the price was fair; third, the rug was shipped quickly and efficiently with tracking provided; finally, and most important of all, the rug is absolutely beautiful, even better looking in person than in the photos provided. I am a very happy customer and recommend them highly. "

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Verified
5/5

2019-02-07

Great quality and quick shipping

"Great prices, great service. "

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