"This is my first order with Health Warehouse I had several questions and was helped by phone calling and online service. I'm excited to get my order. Health Warehouse saved me over half on my medicines. What a great thing!!!"
"The pharmacist was courteous and helpful. The product arrived promptly with an excellent price."
"Will buy again. Good pharmacy. "
"Good price and nice costumer. Service
"
"This got way too complicated "
"Ordering easy and delivered quickly"
"Auto refill delivery - perfect "
"I have ordered my medication through this company for over 10 years. Never had a problem. Always get my meds on time. I recommend this to friends all the time."
"It appears your website ordering was redesigned without testing. Tried three different times to reorder my prescription but was unsuccessful. My prescription was for generic drug, it kept giving me the name brand one instead. Had to phone customer service to reorder my prescription, they were friendly and professional. You received three stars because the website did not work. Five stars for phone customer service. Hopefully the website gets fixed within the next 90 days."
"See above, very frustrating "
"The medication has not arrived yet. I look forward to its arriving soon."
“It looks like you've had a few orders shipped recently with 2 still in transit (arriving soon). If you have any questions or concerns about a shipment, just give us a call at 1-800-748-7001, email Support@HealthWarehouse.com, or use our Live Chat service on our website. We're here to help! Please let us know if you don't receive the packages or are concerned about them arriving in time.”
"Excellent Price, Quality and Service!"
"Last time I ordered (at least a year ago) they messed up my order twice - apparently they were switching ordering systems. This time I received my order quickly and it was accurately filled. Glad they sorted things out."
"I've been using Health Warehouse for years, and they are consistently excellent in their service and support. I highly recommend them."
"Always receive great customer service. I appreciate the reminders via email that my medicine is ready for refill and notification when my order is shipped."
"Wonderful to have this option for my medication needs . "
A rep from HealthWarehouse, healthwarehouse1, has responded:
“We really appreciate the feedback. It's actually thanks to your phone call (and a few others) that we were able to identify the reorder issue and are working to get it fixed ASAP. I'm really sorry that you had to be one of the unfortunate ones to run into this. You're right, we should have found the problem in testing. But I'm still grateful you took the time to call, and leave a review. Both help highlight the problem and escalate a solution. And an extra Thank You for the compliments on our support team. We're very proud customer service team!”