ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.13/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.02/5
Customer service:
4.07/5
Return/Replacement policy:
4.15/5
Featured Review


Verified
5/5

2024-11-17

Easy Peasy

"Never have to think about my prescriptions while I’m on auto with HW. Always professional when I speak directly with them and great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-16

Great !

"As always, excellent prices and perfectly timed shipping"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-16

Great Job

"Could not have been better"


Verified
5/5

2024-11-16

excellent

"As usual, very prompt service"


Verified
5/5

2024-11-16

"great service and always on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-16

Service

"Great, swift customer service. Couldn’t be more satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-16

Great prices and customer service!

"As always, appreciate the cost savings, fast processing and delivery, plus excellent customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-28

medication

"good experance good delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-16

Mailed to My Old Address

"My package was mailed to my old address and luckily my former neighbor saw it and delivered it to me. Both my old and new addresses are similar, but it's not the postal service's responsibility to deliver it to my new address. Addresses should be double-checked before mailed out. I am pretty sure I gave my new address on the order."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-18
A rep from HealthWarehouse, healthwarehouse1, has responded:

“Nancy, I'm really sorry about the confusion. I see we have 2 very similar addresses on file for you. Your package was shipped to your billing address as marked, but I'm going to have a member of our team reach out to you to confirm which address is correct. Please expect to hear from us soon! ”


Verified
5/5

2024-11-16

Good ptrices, good service

"Good prices, good service"


Verified
5/5

2024-11-12

Great customer service

"Communicated with me from start to finish. ( would like to use tracking number as a click able link instead of copying, pasting)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-11

Reliable Service

"HealthWarehouse.com is not your typical busy Web based business when it comes to customer service. Calls are answered promptly by real people who seem to have all information at their fingertips. Even when technology fails they can be relied upon to know exactly what happened and what needs to be done to get your order processed properly and they always get your items promptly delivered to your door. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Good service

"Good fast service, pleasant staff. Got medicine I can no longer get per prescriptio or in store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-08

excellent service. thanks!

"excellent service and fast delivery. thank you much! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-08

Good Experience

"FAst, good price, and HW took care of contacts to renew pet prescription. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process