"I was happy to find my size (14) athletic shoe on your website. The price was already extremely low, but when I checked out, I was surprised to receive an additional discount for Leap Day! Then I received an offer from the office whereby I was able to pay $19.99 and get free shipping on my order (saving $9.95) and any other orders in the next 12 months, plus I'll get a free return (saving $2.95) if my shoes don't fit right and I need to return them. Overall, it was a great experience!"
"It was great and as said."
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We're thrilled to hear that our product fit your needs perfectly and lived up to your expectations! Your satisfaction is our priority, and we're delighted to have provided you with a great experience. If you ever need anything else, feel free to reach out. Thank you for your support!
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"It would take hours and there are far to many others to order from...No Thanks and please discontinue future catalogs."
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We're sorry to hear about the difficulty you experienced while attempting to place an order. Your feedback is important to us, and we're committed to improving our ordering process to ensure a smoother experience for our customers. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.”
"I 'm unhappy because when I try to finish my buying, have a lot of trouble with the payment of my order. Notice that I always use paypal on all my buyings, and never get the back and foward that I have with this site. However after many intents to complete the order everything was very fluid and finally I get an email with the tracking number and everything on the order."
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We apologize for the inconvenience you experienced during the checkout process. Your feedback is valuable to us, and we'll work diligently to improve our payment system to ensure a smoother experience for all our customers. We're glad to hear that despite the initial challenges, your order was successfully completed and that you received your tracking number promptly. Thank you for bringing this to our attention, and we appreciate your patience and understanding.”
"I placed an order and it quickly processed for shipment."
“Thank you for your positive feedback! We're thrilled to hear that your order was swiftly processed and on its way to you. We strive to provide efficient service to all our customers, and we're delighted that your shopping experience with us met your expectations. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your support!”
"Been wanting my 2 orders for a while, it was easy to find them on your site, and the process to order was great. "
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We're thrilled to hear that your shopping experience with us was smooth and efficient! Thank you for your kind words and for choosing us for your orders. We strive to make the process easy and convenient for our customers. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!”
"This catalog was easy to shop and to order online. Have not received my order yet, it's due today."
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We're thrilled to hear that you had a wonderful shopping experience with us! We aim to make browsing and ordering as seamless as possible, and we're glad to hear that reflected in your feedback. Rest assured; we're working diligently to ensure that your order arrives on time. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you for choosing Heartland America for your shopping needs!”
"Easy to order just waiting for delivery."
“Thank you for taking the time to leave a 4-star review. We're glad you had a great experience with us! Your feedback is invaluable, and we'll continue to work hard to ensure you have a 5-star experience next time. We hope to see you again soon!”
"noting to i tell the order the thing wanted."
“We appreciate your 4-star rating and your kind words. We're thrilled to know you enjoyed your experience with us. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again.”
"reasonable prices, quatity products"
“Every positive review fuels our passion! Thank you for sharing yours.”
"Quick had what I wanted ."
“It's customers like you that make our day! Thank you for the stellar feedback, from the Heartland America Team.”
"Great. Easy. No problems. "
“We're all smiles after reading your feedback! A sincere thank you from the Heartland America Team.”
"Your customer service is unprofessional. "
"Not happy, probably not order again."
“We apologize for any inconvenience caused by our coupon policy. We understand your frustration and will certainly take your feedback into consideration as we strive to improve our services. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us directly.”
"I messed up when I ordered. I called and the person I talked too fixed my mess up, greatly appreciated.
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We're sorry to hear about the mix-up with your order, but we're glad we could resolve it for you promptly. Thank you for bringing the issue to our attention, and we appreciate your understanding and patience. If you have any further concerns, please don't hesitate to reach out to us.
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A rep from Heartland America, HeartlandRA, has responded:
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We're thrilled to hear about your positive experience with us! Providing convenience, great prices, and additional discounts is what we aim for. We're glad we could offer you exactly what you needed and more, and we're grateful for your support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Heartland America!”