"Every thing that I purchased was all they said it was & good stuff!!"
"Basically good, but did not get my 20% discount as a first time purchaser."
"I enjoyed reading and going through the catalog and it was very easy and convenient to place an order. "
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I'm delighted to hear that you had a positive experience browsing our catalog and found it easy and convenient to place an order. We strive to make the shopping process as seamless as possible for our customers. Thank you for your feedback, and we look forward to serving you again in the future.”
"Articles were very easy to locate via description search and extremely satisfied with an easy experience!"
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We're thrilled to hear that you found our description search feature helpful in locating articles and that you had an extremely satisfying experience. Providing easy navigation and accessibility is a top priority for us, and we're glad it met your expectations. Thank you for your feedback, and we hope to continue exceeding your expectations in the future.”
"Process of ordering went well. I look forward to receiving the merchandise in a timely manner, and finding that the items mett my needs."
“We're glad to hear that the ordering process went smoothly despite the distance, and we appreciate your trust in us. Rest assured, we'll do our best to ensure your merchandise arrives promptly and meets your needs. Thank you for choosing Heartland America, and we look forward to exceeding your expectations.”
"My purchase was online. It was seamless "
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We're delighted to hear that your online purchase was seamless. Providing a smooth and hassle-free shopping experience is our goal, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future.
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"Everything went smooth and I’m very pleased! Thank you!"
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We're thrilled to hear that your experience went smoothly and that you're very pleased with our service! Thank you for choosing Heartland America, and we look forward to serving you again in the future.”
"I wasn’t be able to finish the process and pay. Need two days and about 30 minutes in order to finished and finally to pay "
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We apologize for the inconvenience you experienced with our CC payment process. Your feedback is valuable, and we'll work diligently to streamline the payment process to ensure a smoother and more efficient experience for our customers in the future. Thank you for bringing this to our attention.”
"It’s was good for the most part. Had a little trouble checking out. "
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Thank you for your feedback, and we're glad to hear that your overall experience was good. We apologize for any inconvenience you encountered during the checkout process and appreciate your patience. We'll strive to improve our checkout system to ensure a smoother experience for all our customers in the future.”
"See above very good service. I don't remember what i purchased So I guess it was very good you didn't hear from me."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"Great prices on the items that I am looking for "
“We're thrilled to hear that you found great prices on the items you were looking for! Providing competitive pricing is important to us, and we're delighted that it met your expectations. Thank you for choosing us, and we look forward to serving you again in the future.”
"Easy ordering. Product received, packaged securely."
“We're delighted to hear that your ordering process was easy and that you received your product securely packaged. Providing a seamless and secure shopping experience is a top priority for us. Thank you for choosing Heartland America, and we hope you enjoy your purchase!”
"Every thing I have bought is good quality.would recommend to myfriends."
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We're thrilled to hear that everything you've purchased from us has been of good quality! Thank you for your support and recommendation to your friends. We're committed to maintaining high standards and ensuring customer satisfaction.”
"The sweat shirt was not as thick as I thought it would be--especially for the price. I thought the shipping cost was way too much I will think twice about ordering anything else from your company---I've been pleased with products I've purchased in the past but not so much with this one."
"Have not received product to date but feel that the shipping cost was excessive (50% of item cost)."
A rep from Heartland America, HeartlandRA, has responded:
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Thank you for your positive feedback! We're thrilled to hear that everything you purchased met your expectations and that you're happy with the quality of our products. If you ever need anything else or have any questions, feel free to reach out to us. We appreciate your support!”