"it was easy to place my order."
"I had to redo the order 5 times for it to take. For what ever reason your system wouldn’t allow me to use PayPal "
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We apologize for the inconvenience you experienced during checkout. It's unfortunate to hear that you had to redo your order multiple times and encountered difficulties with using PayPal. We appreciate your patience and feedback, and we'll certainly look into improving our checkout process to ensure a smoother experience for our customers in the future. If you need any further assistance, please don't hesitate to reach out to us.”
"Very good service and quick selection"
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Thank you for your kind words! We're delighted to hear that you had a positive experience with our service and found our selection process quick. Providing excellent service is our top priority, and we're here to assist you with any future needs you may have. If you have any questions or require further assistance, please don't hesitate to reach out to us.”
"The batteries are just perfect!"
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We're thrilled to hear that the batteries are meeting your needs perfectly! Thank you for sharing your positive experience with us. If you require any more batteries or have any questions, feel free to reach out to us. We're here to help ensure your satisfaction.”
"I can't provide a review of the products I ordered since I have not received any yet. Too soon. However, I was disappointed that the $10 coupon I was offered as a first-time customer did not get applied."
"it was very easy to navigate placing my order for 7 items. I am 84 and not really computer literate, but the experience with ordering from Heartland was pleasant. Thank you for making my life easier."
“Hi Margaret,
We're delighted to hear that you found ordering from Heartland America to be a pleasant experience, especially considering your comfort with technology. Making your life easier is our goal, and we're grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Heartland America!”
"Purchase was a very easy experience that I would recommend to anyone."
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We're thrilled to hear that your purchase of the DVD Recorder was a smooth and easy experience! Thank you for recommending us, and if you ever need assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support and hope you enjoy your new DVD Recorder!”
"One of the more easy online shopping experiences I have encountered ! "
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We're thrilled to hear that you've always been satisfied with your shopping experiences with us! Providing easy and enjoyable online shopping experiences is our priority, and we're delighted that we've met your expectations. Thank you for your continued support, and if you ever need anything in the future, please don't hesitate to reach out.”
"I found the item and placed in cart, then quickly checked out. "
“We're glad to hear that you found the item you were looking for and that the checkout process was quick and convenient for you! If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your shopping needs!”
"easy site to place and view any product."
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We're delighted to hear that you found our website user-friendly and convenient for browsing and purchasing products. Providing a seamless and enjoyable shopping experience is our priority, and we're glad we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Heartland America!
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"Looked at site and quickly found what I wanted at a fair price. Ordered items and now just waiting for them to arrive. I've been shopping at this site for many years and normally have a good experience. "
“Hi Robert,
We're thrilled to hear that you found what you were looking for quickly and at a fair price on our site! Thank you for your continued loyalty over the years, and we're glad to hear that your shopping experiences with us have generally been positive. If you have any further feedback or need assistance with your current order, please don't hesitate to reach out. We appreciate your support and look forward to delivering your items to you soon!”
"easiest on line order that I have ever experienced."
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We're delighted to hear that your online ordering experience with us was seamless and hassle-free! Making the shopping process easy and efficient is important to us, and we're glad we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your radio purchase!”
"Always good deals
Save a lot"
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We're thrilled to hear that you're consistently finding great deals with us! Providing value to our customers is our top priority, and we're glad that you've been able to save money while shopping with us. If you ever need assistance or have any feedback, please feel free to reach out. Thank you for your continued support!”
"I am always thrilled to find things to order at good prices. I suggest trying to add more clearance selections. As to my most recent transaction, here are two things I found. First, I got a print catalog. When I went to the website to order, some of the item numbers worked and others not. This resulted in a smaller order than anticipated. Second, the coupon code function can get glitchy. It took around six attempts for the system to apply my code at the final step of submitting my order. During the initial steps it took the code and reduced my total. In later steps the code dropped off without explanation. It finally worked my sixth attempt. Coupon codes help with orders that are under the free shipping total. Please offer more codes so we are incentivized to order with free shipping. "
“Thank you for your valuable feedback! We're delighted to hear that you enjoy finding great products at good prices. We appreciate your suggestion regarding adding more clearance selections and will certainly take it into consideration for future updates. We apologize for any inconvenience you experienced with your recent transaction, including the issues with item numbers and the coupon code function. We're actively working to improve our systems to ensure a smoother shopping experience for our customers. Your insights are incredibly helpful as we strive to enhance our services. We'll take your comments about coupon codes into account to provide better incentives for future orders. If you have any further concerns or suggestions, please don't hesitate to reach out. Thank you for choosing Heartland America!”
"I ordered and within one day, product is shipped."
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We're delighted to hear that your order was processed quickly and efficiently! Providing fast shipping is a priority for us, and we're glad we could get your product to you promptly. If you have any further needs or inquiries, please don't hesitate to let us know. Thank you for choosing Heartland America!”
A rep from Heartland America, HeartlandRA, has responded:
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We're thrilled to hear that you found placing your order with us easy! Thank you for your positive feedback. If you ever need assistance or have any questions, please feel free to reach out to us. We're here to help and ensure your shopping experience remains seamless.”