ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-05

5 stars

"5 STARS, IF I COULD GIVE 6 I WOULD HAVE!!"


Verified
5/5

2017-01-04

"easy order fast delivery! "


Verified
5/5

2016-12-30

Quick efficient easy!

"Ordered one day had it two days later!"


Verified
5/5

2016-12-29

Friendly and Helpful

"Amy was very helpful when I needed some quick information about my AED. She not only found the information I was looking for, but she provided me with more information that I didn't realize I was going to need. It did not feel like I was chatting with someone in a call center who hates their job, or a robot. Nice customer service :-)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-23

"It's hard to get too excited about a battery, but I'm glad it came quickly and was exactly what I ordered. "


Verified
5/5

2016-12-21

All Emcompasing Diva (AED)

"Heartsmart delivered as promise, cost was the same as the "discount" vendors. Couldn't be happier!"


Verified
5/5

2016-12-07

Well Done Heartsmart

"Ordering was easy. Shipped really fast package good. Got it in open it up put on wall and setup management software really easy and fast. Now hope I never have to use it. But now ready if needed."


Verified
4/5

2016-12-07

"I am just waiting for my order. They were out of the 7 year battery and I am aware of that. I can't tell what I have until I receive it.
Thank you,
Mary
"


Verified
5/5

2016-12-02

Quick and easy ordering process! Excellent customer service!

"A quote was provided immediately upon request and the price was competitive. I left a voice mail message and had a call back within 10 minutes. I happened to be on the phone so they left me a voice mail message and sent an email as well. We ordered an AED at 4pm and received it the very next day. We highly recommend heartsmart.com. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-02

AWESOME CUSTOMER SERVICE

"We purchased two of the heartsmart onsite units, these units are so simple to use, our school could not have made a better choice in choosing this company and model.
i placed a call to get some information regarding formal training for our athletic department, Mrs Priscilla Nannariello answered all questions thru the live chat on the website, her response was not only fast but also she is well informed with the product and company she represents, i have not had any previous experiences with Heartsmart but it seems i will not need to contact them any time soon as Mrs Priscilla Nannariello answered all my questions and even suggested the formal training that it is offered.
in a nutshell Mrs Priscilla Nannariello is an asset to your company and she represents you well.
way to go Mrs Nannariello and thanks for your help.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-01

Great Service. Overall Great Value.

"Great Price but Exceptional Service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-12-01

fast delivery

"qualified for my fsa too."


Verified
5/5

2016-11-29

"Very satisfied!! The website and ordering process was very user friendly! I received my order promptly. :-) "


Verified
5/5

2016-11-23

Shannon is great!

"Shannon Engel is an excellent asset to your company. She is helpful, friendly and extremely knowledgeable. It was a pleasure working with her!"


Verified
5/5

2016-11-21

Exactly what we needed

"Cabinet is well built, very easy to install, and arrived quickly. Fits our needs perfectly!!"