" Outstanding customer service. Perhaps the best and certainly one of the best customer service experiences (Shannon Long) I have had in acquiring information on the product and ultimately purchasing that product.
Based on this experience I will alway shop here first. Thank you-"

"Our church purchased two AED PLUS units for church use. Everything along the way was first class."

"I needed to order replacement pads for our AED's. I always look at three different vendors when shopping for anything due to budget constraints. I was pleasantly surprised when I inquired about coupons to reduce the price on the pads and was told that Heartsmart will match or actually beat the competitions pricing. What a great company with wonderful customer service! I will most definitely refer others to shop at Heartsmart.com!"

"I ordered an AED battery. The selection and order process was intuitive and therefore very simple. The correct battery arrived within 2 days (I did not use any special shipping). I am very satisfied."

"Delivered as promised, on time and complete."

"As a new emergency manager needing assistance in ordering AED pads, Amy Luliani contacted me within minutes of my request. She gave all the information I needed to make the process smooth and followed up to see if everything was satisfactory with the order process. I needed one more set of pads and Amy was so kind in assisting me with the additional order, being I did not have time to deal with this. Both orders were shipped within hours. Give that girl a raise!
Heartsmart is number one in ease of ordering and customer service! My #1 vendor for all AED needs. This has been to easiest transaction this year for me and I appreciate the assistance as ordering supplies can be a big waste of valuable time. "

"I recently took the Red Cross CPR/AED course and decided that was not enough. I wanted to buy my own AED for personal use. I first approached a physician friend of mine who offered to help me buy one through her medical supplier which I greatly appreciated. After about 6 weeks of starts and stops, and no AED, I needed to find another way. I usually would not purchase equipment like this over the internet. However, I felt very comfortable dealing with Amy at HeartSmart. I recommend Amy because she took the time to educate me on the AED models and we decided together what model was best for me. I got a great price as well! Thanks Amy. VinceB, Wayne, NJ
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"I had a great customer service experience from Amy Iuliani at HeartSmart. I had asked for a quote for my business and she gave me several options, with information pamphlets for each AED brand. When I called her, you could tell she was well educated on the products because she was able to answer all of my questions without batting an eye. Wonderful company and wonderful customer service!"

"Excellent service, shipped immediately and received ahead of schedule. Can't ask for more than that. Keep up the great work!"

"I got a message from another to go to your website, which I did. I had a question and sent an email to your 'help' address and got an answer the very same day, actually within a very short time! The answer came via phone due to special circumstances (a school district) and I even got a better price then I anticipated! The gal I worked with was very helpful, and sent me information right away to give to my boss. This was my only time working with you so I can only go on that, but it was awesome!! :-)

Thank you1"

"The customer service representative had thorough follow-up with me and was an immense help when I had further questions about my order. Quick, attentive and helpful!"

"This was such a pleasant customer experience for me. She was so helpful and polite. She walked me through the process to a successful completion."

"Amy was patient and an expert thru the whole process. The Philips unit exceeded our expectations. Heartsmart's cooperation with our non-profit was greatly appreciated."

"My company purchased three AEDs from Heart Smart and the purchasing process was nothing less than exceptional, despite what seemed like endless delay on the part of my company. Amy was a pleasure to deal with and provided remarkable customer service! I will definitely do business with Heart Smart in the future. "

"From the very beginning, Amy was knowledgeable with the product and answered all my questions. Correspondence was always returned in a timely manner. She was like talking to a friend!"