"First, I would not trust replacing my AED Defrillator with any new purchase, or replacement parts purchase, with any company EXCEPT Heartsmart simply because of the reliability of their parts, their fair price, and superior customer service. As a disabled veteran, I am deeply appreciative of the AED Reminders they send to insure the working operation of my AED in an emergency situation. I recently placed an order for replacement pads for my AED Defrillator with Heartsmart, and was somewhat overcome with appreciation and gratitude when Heartsmart offered their replacement pads for free to me. This Company is indeed one of the finest companies in America, as they still maintain some lost American values such as compassion, honesty, reliable products, and a helping hand to this senior and disabled veteran. Truly one of the best companies that honor our disabled veterans and seniors alike; a 10 star company by my standards.
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"The service we received was excellent. Requested an online quote and received it the next day. Shannon at Heartsmart followed up the quote with a phone call a few hours later to ensure I received it and answer any questions that we may have. All our questions were answered and we ordered during the same phone call. We were notified of shipment the next day and received a couple days later. Very prompt and courteous service. Thank you for making this purchase so easy and Shannon's answers to our questions made us feel very comfortable we were making the right purchase."

"Excellent customer service, prompt delivery. "

"Matt Muncie was amazing to work with. When I started speaking with him I felt confident I knew what we needed but not only did he manage to change my mind, I felt confident that he provided an objective view on the choices recommended; it was not an "up sale" so I knew he was not pushing me into buying something I did not need (I hope we do not ever need it realistically), but then gave me two selective choices with enough information I could feel confident in making the ultimate decision on which device to purchase. Great experience. I will likely work with Heartsmart and Matt on CPR/AED training for our company."

"Friendly prompt service! Thank you for the School discount"

"Heartsmart gave us a quick quote and then followed up within a couple of days. Their price was better than any other internet companies."

"It was a pleasure working with Matt, he was very professional and was able to meet my needs."

"Fantastic service - very informative and great pricing! Thanks again!"

"I started a chat request with Shannon and she quickly emailed me a quote. Our company has 5 locations and we wanted to purchase AED's for our 5th (newest) location. We also wanted to find one vendor to purchase AED's and all AED accessories. Shannon was prompt and professional. She seemed to understand that we wanted the best price point but also a quality product. We are all about exceeding our customer's expectations and Shannon really made me feel taken care of."

"Prices are great and the staff especially Shannon was a pleasure to work with. Looking forward to working with you in the future."

"Fantastic customer service"

"Shannon Long was excellent to deal with. The batteries arrived here in Harpswell, Maine less than 24 hours from order confirmation. WOW! Superior customer service ."

"I had a pleasant experience using Heartsmart. Shannon was very helpful as I needed to change my quote a few times. I was able to purchase everything I needed for both type of AED's we have."

"Amy was very knowledgeable, prompt and helpful. She also gave us a great deal"

"Amazing! Our package arrived the next day! "