"I ordered a UV cold cathode light from Heatsink Factory during their weekend sale, when the price was only $15. They accidentally sent me a purple light instead of UV. After exchanging a few emails, the owner gave me a full refund AND let me keep the light since they were sold out of UV lights and weren't expecting more for a couple months.
Highly recommended, great prices and good service."
"I've ordered several times from HSF and have never been disappointed. If I want a suggestion, some advice, or have a question about suitablity of a product for my need, William is always fast with a reply email and a solid answer. Prices are competitive and inventory is respectable. "
"This was the first time I purchased something from The Heatsink Factory, and it definitely won't be the last. I ordered a Swiftech MCX4000HS/F over a weekend, my order shipped Monday and I received it 2 days later. Simply amazing! I even emailed them today, Sunday, regarding a fan that I wished to purchase and I received a response 3 minutes after I sent the email. This floored me as I honestly wasn't expecting a reply until tomorrow, at the earliest. Two thumbs, WAY up, for this company."
"Excellent service - order prepared quickly, very friendly seller. Quality stuff. "
"These guy's are really great... I ordered from them twice this month. Once an alpha 8942 with a vantec tornado and rounded cables, and after realizing that the vantec tornado is to f$@ckin loud, ordered a panaflo with a biohazerd grill. At both times I emailed them a question about the order, and at both times they answered in about 10 mins (even at 2:30 am ET!!!). If you're looking for cooling products, look no further!"
"I have ordered a number of times from the Heatsink Factory. Lightening fast shipping, sometimes 1 day. Great email support. These things have made me a steady customer."
"Quality products at fair prices. The order process from start to finish is smooth, the feedback excellent and the shipping is fairly quick and inexpensive. My order was received in perfect condition 3 days later. What is not to like? Would highly recommend and order from them again."
"First Purchase from Heatsink Factory. Ordered on Sunday, and received the items on Tuesday. I was sent e-mail updates on my order which contained Confirmation and Tracking info. Everything arrived on time and in excellent condition. Look forward to future purchases from Heatsink Factory."
"Excellent got order right on time! will buy from again A++"
"I'm very happy with HeatSink
Factory. The order was delivered
in 3 days and everything was
packaged well. I will order
from them again. "