"The dress was great quality and beautiful! Looked just like the photo and came in a timely manner. Hebeos customer service were responsive when I had an issue with the amount charged for the dress and they were quick to resolve it. Fits true to size. Would recommend."
"Difficult, difficult, difficult to deal with. I received a defective item and they refused to handle the situation professionally. I paid $34 shipping to receive the defective item and they wanted me to pay $34 again to ship it back to them. Save yourself the headache and don't shop with them! "
"Overall it was a great experience. Dress fit perfectly and is made of durable material. "
"First time customer and I am very impressed. The dress fit perfect, measurements were correct, the dress was handled with extreme care and packaged carefully. Gorgeous outcome and customer service kept in full contact from the time it left the facility until it was dropped off at my door. I cried happy tears when she tried the dress on. Not one flaw nor any complaints.. Highly recommend this company for a dress. You will not be disappointed . "
"I will never purchase from them again. If I ship it back I only get 38% of what I paid!!! That's is ridiculous. I do not recommend purchasing anything from them!!!"
"Had to take it to get altered & they had to cut the zipper out. Put in a whole new zipper & shorten the hem which I knew I would have to do anyway. It is a beautiful dress other than that & I can’t wait to say “I do” in it."
"The dress was very well made. The sequence on it was intact and it was not itchy when wearing at all. The cut out of the dress are all well made and not cheap. The only problem with it when asked for extra length you can clearly see where it was added. Otherwise really good dress."
"I was happy with the quality and the delivery "
"My dress is beyond perfect! I was a little nervous ordering online. However, the team is very responsive. I couldn’t have picked a more beautiful dress!"
"This is our second purchase from Hebeos. The website had many filtering options and pictures of the dresses from different views to see the back. Another beautiful dress!"
"I ordered ivory and the dress came in white, but thats not a big deal. I also ordered custom measurements, due to my height, and it is perfect length. The dress will need minor alterations on the straps and at the waist a bit, but overall Im verry happy with my purchase. Also Shipping was great, it even came a day or two early! I cant wait to wear it in my wedding in june 2023."
"Still waiting for customer service to advise how to exchange for a larger size. I ordered a size larger than I normally wear and it’s too small."
"Totally in love with this dress. "
"Dress was poor quality and seems still unsewn. Sadly the maker is in China. I was able to return for 68. Dollars through Parcel monkey, but now they don't want to refund as their site says full refund.
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"I ordered 2 dresses from Hebeos and unfortunately they do not fit. I notified them of the need for a return within 4 hours of being delivered. They were standard size dresses not special ordered. They have denied a return. The return policy is misleading. I will not order from here again and I will not recommend them to anyone."