"The three dresses I ordered were a regular standard size 8...They do not fit an they are giving me the run around about giving me my monet back."
"Amazing attention to detail. "
"The dress material was awesome! The measurements were spot on and looked exactly like the picture, it just wasn’t the dress for me and the bride had picked a different dress for me. I wish that this dress had worked out or I was just a little smaller. "
"Such a beautiful dress! The back and straps are not the same as the dress I ordered but it is still lovely! I did custom fit and it fits like a glove! The train is beautiful!"
"I didn’t like the way it was packaged. Very cheap and the item was balled up, so wrinkled. A very nice gown balled up in a very small envelope. Never again will I order from here. "
"the dress was stunning. And I placed my order before Valentine’s Day and got it 2-3 days later regardless of the fact that the estimated time of arrival was a whole month later! highly recommend :)"
"Dress was unflattering and see through. Not like the picture"
"Color and texture of the dress are of lower quality than pictured. The general construction is acceptable, however. I was tempted to return it but I discovered, as did many reviewers, that it is near impossible without forfeiting more than half the cost of the garment. I may still wear the dress but likely will not order from Hebeos again. "
"I was very hesitant to order from an overseas company. After reviewing their return policy and reading comments from other buyers, we decided to take the risk in making a purchase for my daughter's prom dress. When the dress hadn't arrived over 2 weeks after making the purchase, I reached out to customer service and within 24 hours they responded with an solid explanation of the dress going through quality control screening and would be shipped out shortly. I received text messages from DHL stating that they would be delivering the dress today and they did. The dress is the color that was stated and is a great fit. Two minor complaints: 1. did not receive a follow up email stated that the dress had shipped with a tracking number and 2. the strings for the straps are super long, but an easy alterations that I can do myself."
"I am blown away by the quality service and product that I received. I will definitely spread the word and have already gotten two other people to order from hebeos."
"The dress is beautiful. the sizes run small. I ordered a 16 women, but it is tight around the waist."
"Dressed arrived as expected. It fit my daughter like a glove. No issues."
"EHHH SOMEWHAT SATISFIED NOT REALLY 100% HAPPY WITH MY DRESS I HAVE TO NOW TAKE IT TO GET ALTERED IN PERSON"
"Great quality. Will need a little altering but overall very happy. Also, shipping was very smooth and made it in plenty of time. Also, whomever was taking care of customer service did a great job making sure we got the product. "
"Reached out to customer service no response just this, would like to send back for next size up but I am running out of time while they are procrastinating and shown in pink and silver came in pink and pink, yes I have only just began"