"It’s definitely not the same wedding dress as what I ordered. I expected that since it’s so cheap. The main issue is there are weird **** circles (and they aren’t even where any humans **** would be), but I think with some alterations, it should work. It is a bit big as well, but that’s better than too small. Fabric feels very cheap. About what you expect for $150"
"The dress came in a little bag but was perfect when opened. Arrived earlier than expected. Exactly like picture. Beautiful color, fabric and beading!"
"Dress was delivered the first day of the estimated time frame. It’s a little too long but otherwise fits great."
"Clothes I received was not as on the picture. I contacted Hebeos to send it back to be redone, but she asked me to bring it to alteration shop and get 12% refund of the dress price (nice of them). My problem is hard to get that kind of shop around "
"The dress looks lovely. There are excellent details. It fits me perfectly. I was a little disappointed that the dress was whiter than I had envisioned, but that was entirely my fault. I ordered Ivory and I thought it would look like an antique white, or off white. It is a very subtle off white that looked vibrant white compared to my pink skin. Still beautiful! I will be wearing it anyway."
"I got a dress covered in sequins. I tried it on and after, I noticed a TRAIL of sequins on the ground had fallen off of my dress. I haven't even worn it to prom and I'm going to be embarrassed from all the sequins on the ground. I payed $180 for this. Not happy"
"I ordered a custom size. The dress fits exactly how I wanted it. Dress looks like the the picture. Arrived earlier than expected. Definitely would buy from them again."
"Dress arrived in a timely manner and in excellent quality. Will order again for special occasions!"
"The fit was great!! Will definitely order from this company again! They were efficient and handled everything in a timely manner!! Thank you!!"
"Absolutely beautiful dress. I was kind of hesitant to purchase from this site but I promise the dress I received was everything! I love it. I’m so ready to wear it on my wedding date. It fits so perfectly. I didn’t even send in measurements. I just went off what size clothes I wear and it was the correct size. I love it!!"
"Dress arrived before expected. Ordered standard size and fit is good. Dress was birthday present for a granddaughter and she will wear it to her first prom. Dress is a pictured and ad described."
"I recently had a terrible experience with Heboes. I had ordered a beautiful dusty pink bridesmaid dress for my friend's wedding, but to my dismay, I received a neon pink dress instead. I was extremely disappointed with the mistake and immediately contacted the website's customer service to rectify the situation.
To my surprise, the customer service representative was unhelpful and unsympathetic towards my situation. Not only did they refuse to offer me a refund, but they also insisted that I donate the dress to a charity instead. I was appalled by their lack of responsibility and disregard for my needs as a customer.
The dress was clearly not what I had ordered, and I had no use for a neon pink dress. It was a huge inconvenience and added unnecessary stress to my already busy schedule. The fact that the website refused to take any responsibility for their mistake only made matters worse.
As a customer, I feel that it is important for companies to take responsibility for their mistakes and provide a satisfactory solution to their customers. Unfortunately, this website failed to do so, and I would caution others against purchasing from them in the future.
In summary, my experience with this website was extremely disappointing. Not only did they send the wrong dress, but they refused to provide a refund and insisted on me donating the dress. I would not recommend this website to anyone, and I suggest that others look elsewhere for their dress needs."
"They were very communicative when I asked about the whereabouts of my dress and payment methods. I put down the wrong measurements for my chest so that my fault but the dress was beautiful! "
"I bought a dress and it was too small even though I sized up based on measurements. The slit was close to my privates and the Zipper would zip up. I asked for a refund, to return the dress within the time I was allotted. I was answered No. I was given 70% off which sounded like it was of any other dress but it was actually 70% of my original dress even though what I want to do is return the dress and get all my money back. I’ve voiced this and have yet to hear back from anyone and the wedding is in a few weeks. "
"I got this dress in Dark Navy, and it is absolutely stunning! I had ordered four other considerably more expensive dresses from different US stores, but ended up returning everything else, because this dress was by far the most beautiful one. It has a flattering, unique fit, the fabric is lighter and softer than it looks in the pictures, and it's really well made. 100% recommend this dress!
The customer service and return policy could be more customer-centric, but luckily I won't be needing that because the product is amazing :)"