"it was better than other sites ive been to so far"

"Expensive, not many different styles"

"Very pleasant and well-trained staff...went out of their way to help me."

"Product was smaller and cheaper quality than unexpected. Exchanged for better quality."

"It was a excellent experience."

"I was very satisfied overall with the experience and the product. The one thing I did not like is that the product was delivered to my door and just left outside. I was at work when it was delivered so I'm not sure how long it sat outside. Thankfully it was not stolen but it would have been very easily taken. I was not notified that it was being delivered or even close to be delivered. It was delivered over a week before I was told it would be."

"TLDR - Helberg.com purchase, in-store delivery. No ETA, no tracking, slow automated support via phone, bad support at store, cheap and inferior packaging. Will only shop in store from now on.Ordered pearl necklace and bracelet set from Helberg.com for store pickup in my area early December 2018 as Christmas gift for spouse. Unbelievably, I was never notified on ETA, no follow-up email of any kind with estimated delivery date. Called customer helpline... automated. Left message. Called store. I'll have to check and call you back. Never called back. Called store again, next day, got answer right away. Total ship time two weeks, got in days before Christmas. Pearls arrived together, same cheap box, fastened together through same snap/fabric loop, rubbing on each other. Was not a cheap set at all, but the box made them look cheap. Was actually embarrassed to give them to my wife in the box they came in.Did finally get a return email from the customer service line... a week la"

"I didn’t like the sale guy he was bla and gave me the feeling I want to be done and hang out with the other guys To much in a hurry"

"I had a terrible experience purchasing products at a store. I rather purchase them online from now on."

"I saw an article about couples choosing something other than traditional rings for engagement. I liked the will you ring. The mobile site was easy to navigate."

"Amazing! Every time I go into the location at Orland Square Mall in Orland Park, IL they are so friendly & helpful."

"Pretty bad experience. Products didn’t come on time and one didn’t show up at all. This was supposed to be wedding anniversary gift."

"I was excited to be able to use the finance program to pay for gifts that I needed to buy. And everything was good until I was told that the jewelery I had bought was fake. The exact words that were given by authenticator is “take it back where you got it they sold you Metal”. So I’m just wondering how is it that this was tested fake and what can I do about this."

"I found the site easy to navigate. I encountered no issues while searching for any of the items I was looking at. The site is organized well. The pictures are very clear."

"It was ordered well ahead of Christmas. Didn't arrive until late January. Not notified until the day before Christmas."