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Product & services pricing
0.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
0.00/5
Customer service:
3.34/5
Return/Replacement policy:
0.00/5

Verified
1/5

2022-11-29

Price changed while I was in process of entering information

"Price increased while I was gathering info for order"


Verified
5/5

2022-11-10

Parts Department PATIENT and HELPFUL

"I am an old lady - tried to do as much of this as I could on my own - needing parts for lifting my old 2005 Scion xA back to stock height - whew those parts diagrams are WILD! I did have to call parts department - and Eric was a sweetie - patient and most helpful with me. Got my order in! The prices are competitive with local parts discounts I have access to via my employment. I think the parts prices that I needed are very reasonable. Grateful for that - and for Eric. Give Him A Shout Out! And Hendricks Toyota, take care of Eric - he is a gem of an employee and they are extremely difficult to come by these days! (saved on shipping cost due to being local to Hendricks Toyota)."

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Verified
3/5

2022-11-01

NOT EASY TO FIND PART

"NAME OF PART HINDERS LOCATING IT. I wasn't able to find a filter in filters!"

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Verified
5/5

2022-11-01

Hendrick - Great Service

"Ordered on line after verifying availability with dealership. Service personnel was polite and helpful, Thanks "


Verified
5/5

2022-10-13

good price

"Excellent online order with unbeatable price."

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Verified
4/5

2022-10-08

4RUNNER 02 SPARE PARTS

"GOOD SO FAR, JUST A COMMENT: CALLED TO TALK TO THE ON LINE DEPT , LEF MY PHONE AND NEVER RECEIVED A RETURN CALL, HAD TO COME IN THE STORE IN ORDER TO CLARIFY A QUESTION. THANK YOU"

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Verified
5/5

2022-09-08

GREAT PRODCUTS

"GREAT PRICES AND PRODUCTS "

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Verified
4/5

2022-08-16

Confused

"Online program didn’t recognize my VIN # or address and both were pulled directly from the email from the dealership. Otherwise the process was simple. "


Verified
5/5

2022-08-04

Tacoma Truck 2023

"I like the shopping experience with this particular item. "

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Verified
5/5

2022-07-18

"Shocking" how simple it was to order on Hendrick Toyota North Charleston's web site

"Parts info easy to find and get ordered. Just the way it's supposed to be. Found the OEM part # and pricing for the rear shocks on my 2006 Tundra within a minute. Very user friendly."

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Verified
3/5

2022-07-13

Glitchy

"I tried to make this same purchase from my cell phone but was unable. The site kept telling me that my own address was incorrect. Also, It wanted a shipping address even though I selected 'local pick up'. I called the parts department and spoke with Joe. He was friendly and helpful but could not offer me the same discount I would have received if purchased online. I was successful in making this purchase on our desk top computer. Just a bit frustrating."


Verified
5/5

2022-07-03

Easy to find the parts and put the order

"Easy to find the parts and put the order. Very convenient. "


Verified
5/5

2022-06-29

Great price and service

"Ordered on-line for best price but I called parts dept. to confirm what I was ordering. Super nice and very helpful.
As at all Hendrick dealerships friendly service
I've bought new vehicles from Concord and from Monroe
Will never buy from Town and Country Toyota
"


Verified
5/5

2022-06-26

Keep my money in the state

"Too Easy! Aways made parts purchase online from other parts of the US. Free shipping in the state, Great Deal!"

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Verified
5/5

2022-07-01

best price

"genuine Toyota battery cheaper than aftermarket........no brainer!!!"