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Product & services pricing
4.45/5
Chance of future purchase:
4.59/5
Shipping & packaging:
5.00/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5

5/5

2021-08-12

The Best Audio store site!!!

"Shipping was ultra fast!!
Customer services are great!!
prices are excellent!!
Totally recommened it !
"

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5/5

2021-07-21

First time buyer and no regrets.

"It's time end the monopoly on the net. HiFiGo is raising the challenge.
Good price, good communication, fast delivery.
Thank you.
"

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5/5

2021-07-15

Great service

"Can't really fault the experience. Great all around."

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5/5

2021-07-09

Good Customer Service

"Needed cancellation of order, customer service response fast and efficient and helpful"

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5/5

2021-06-25

satisfaction

"Like many of your reviews, it was a quick delivery and friendly service."

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5/5

2021-06-22

HiFigo

"One of the best audio stores , great experience communicating with the customer service, very responsive and helpful. The items came in good time and were of high quality."

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vlr
5/5

2021-06-17

So far so good

"I shopped there a few times and it was always without problems or duties/taxes. Quick delivery is very nice too (10 days from ordering do delivery to EU). So far my preferred store. Communication with store works too altough its limited to chinese working hours but not a big problem."

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5/5

2021-06-05

Ibasso DX300

"Thanks to HIFIGO for excellent service, great price & fast delivery!. Very pleased with the Ibasso Dx300 player too, certainly a class above my previous player, the "Fiio M11 pro". Sounds fantastic to my ears & a good match with my Dunu Zen iems."

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5/5

2021-05-18

Excellent

"Very satisfied with services, fast delivery too"

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5/5

2021-05-05

Great customer service

"Talking to their support to get help with a refund over a financial issue, I was able to get my money back! Handled well and very friendly."

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5/5

2021-05-03

Great Source for Unique Equipment

"I kept seeing HiFiGo.com as a sponsor of many of the sites I frequent for audiophile equipment, especially IEMs. I also read many posts stating people really liked the variety of items available on the site. I eventually placed an order for some IEMs that review really well on many sites, but are not easily available.

The order I placed arrived in a reasonable amount of time with no issues. I just wish their order tracking updated a bit more frequently - three days between some of the updates seemed too long.

But overall, it was a pleasant enough experience I placed another order.
"

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5/5

2021-04-20

help from customer service

"help from customer service
I asked for help from customer service
I immediately received excellent and professional service which is a rare thing these days
I received a product of excellent quality at a very good price and for that I thanked them
DV
"

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5/5

2021-02-25

Too good to be true

"Second time buyer and really happy with service overall, my Shanling M8 took only 6 days to Spain which is a real record breaker. Besides, no customs fees nor taxes to pay, so I'm a happy bird and surely will buy again from this shop, I cannot recommend it enough as prices sometimes are hundreds of euros cheaper than other online stores in Europe. Super.

"

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5/5

2021-04-13

Top Notch Service

"Bought several items from them and I'm happy with every purchase. Great communication, fast shipping."

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5/5

2021-04-12

Good one

"Excellent, helpful customer service."

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