ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.45/5
Chance of future purchase:
4.59/5
Shipping & packaging:
5.00/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5

5/5

2020-11-30

Great Customer Service

"I placed an order on Hifigo.com but then unfortunately I changed my mind and I canceled the order.
Hifigo support gave me total refund.
They are very professional, kind and caring.
I'll buy definitely from Hifigo again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-24

Great customer service

"Helpful customer service
Fast delivered to Egypt
Orginal HiBy r3 pro saber
Orginal package with all come with package
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-23

Super service very fast delivery amazing price

"Just bought a projector Xiaomi Mijia ALPD 3.0.
The delivery was ultra fast and the package arrived in perfect condition
I will buy again from Hifigo and recommand it to my friends
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-23

As Always !!!

"Xing and the rest of the staff on top of things as always. I had a question regarding my order and it was dealt with extremely quickly and correctly. My products came quickly and was exactly as described. Again as professional as always!!! Erik"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-12

HiFiGo is awesome!

"My new favorite HiFi-Go-to store!

We don't have much options available to us in South Africa when it comes to buying internationally... there are a few but the import and shipping duties is sometimes ridiculous when it comes to SA.

HiFiGo offers priority shipping to South Africa all duties and taxes paid! Awesomeness!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-05

Best shop for cHi-Fi buyers in Europe.

"I highly recommend this shop for buyers from Europe.
In Poland where I live, all packages from China or USA go via Customs and they add around 30% of additional costs.
With "Option 2. Priority shipping with all tax & duty paid" I don't need to worry about additional costs.
I've ordered Topping D90 MQA version and I'm very happy about it ;-)

Thank you,
Przemek

P.S. Customer service is very good, they reply to emails fast and are very helpful.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-30

Simple excellent

"Customer service is second to none. I have purchased from them multiple time; excellent service and a smooth process every. "


4/5

2020-10-23

Excellent and reliable overall, order updates could be a little better.

"Bought a Topping E30 & Topping L30 from the store, all was perfect in the end, and I would honestly recommend.
Had no status or shipping update for nearly 2 weeks after the purchase before I contacted them. They were very quick to reply and stated the reason for the delay and the shipment followed soon after.
However they didn't tell me it was only a partial shipment due to stock issues & one of the units would be sent at a later date. A quick email with them cleared this up and everything arrived perfectly within a few days of eachother.
Only thing I would ask for is for better order updates or communication rather than the customer not knowing!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-20

Real people

"Items arrived on time and quickly, and customer service is Exellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-20

Excellent Store, Excellent Service, Excellent Stuff!!!

"Have ordered several times from HiFiGo, and it is always a nice experience. Items arrived on time and quickly, and customer service is also very supportive. Will continue to order from them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-04

SIVGA PHOENIX

"El envío fue muy rápido, llegó antes de lo esperado.. con respecto al audífono se nota una buena calidad de construcción y sonido, los bajos son bien marcados y limpios, es una muy buena experiencia auditiva para todo tipo de música."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-09-26

DAC Topping E30

"Hi Hifigo customer service was wonderful!!!!! The DAC arrived very well and quickly.
But it doesn't have the sound I expected. the velvety sound does not convince me.
Regards
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-22

Changing Item

"Recently I have some problems with my product, and I emailed them about it, they told me it was still in the warranty time limits, they responded quickly and helped me out, at the end the slove all of my issues with my item without me paying a bit!! Great team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-09

Amazing service

"Hifigo team people are pure amazing service and always trying to help on any shopping process steps. I bought few times so far and always was a nice experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

HiFi? Let's Go!

"Well it doesn't look like HiFiGo is in desperate need of more positive reviews as of now, but they really deserve my two cents here nonetheless...
I bought two audio players and two in-ear monitors from them, along with a couple of upgrade cables.
Stellar product selection, good sale prices, friendly responsive customer service, and fast shipping.
Say it all, I guess!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges