ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2010-10-25

"I ordered a timer remote for my fogger for my halloween set up and party. It came and didn't work right out the box. They offered me a wireless upgrade. That kinda defeats the purpose of a timer. (hence you do not have to babysit the fogger)That I would have taken but I need it by wed. for my party. They would not ship it until they got my tracking #. I do work and just got the RA today (monday). Needless to say I just wanted a complete refund. A big old waste of my time and I still have to return this broken timer. I do like the saying on your receipt. "If it's not right we will make it right!" Thanks for the great service..Not"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2010-10-28
A rep from HiFi Sound Connection, hifisound, has responded:

“Hello,

I am sorry your item came broken. It was brand new from the manufacture and this should not have happened. We did want this to occur and I am sorry it did but it was beyond our control. We sent your order out within hours of payment and got it to you days before you needed it. We will gladly warranty it for you or give you a full refund. Again I am sorry the brand let us both down.

Regards,
Darren”


Verified
5/5

2010-10-25

"Great store!!!

Will be making future purchase
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-25

"Fast shipping and just what I ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-25

"Quick shipping, product appeared as it did on the website, fair price. would buy from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-10-24

"My Item was not as described so I contact company and got a return approval number of RA 10519832.I sent back as asked by associate Tony at HiFi sound conections. Sent with ups oct 5 and it was signed for at front desk on oct 8 by associate Kennedy. I call and they said it was checked in on oct 13 and I would get my refund in one or two bussness days. It is now oct 23 and still no refund to my credit card. I will never do buessness with this company again. and would never refure them to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2010-10-28
A rep from HiFi Sound Connection, hifisound, has responded:

“Hello,

I am sorry this item did not work out for you and we have issued a refund for you. Sometimes it may take a few days to show up on your bank statement. Please let me know if this is not resolved. I am sending a PM as well.

Regards,
Darren”


Verified
5/5

2010-10-23

"I got a subwoofer box. The box came very fast and it was built very strong and steady. I loved putting my subwoofers inside it. Thanks for making my purchase easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-10-22

"low prices, quick shipping, great product. purchased kicker component speakers for my jeep. they sound great and work flawlessly. what you see is exactly what you get. i will definitely buy from hifi sound connection again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-22

"Excelent service and shipping time set your company at the top of the game. It just so happens you had the best price I could find as well. Thank you, and I will use you next time I need Electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-21

"HiFi Sound Connection has excellent prices, and ships very quickly. Definately a good company to do business with, they will definately get more business from me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-19

"I am extremely happy with my purchase. I have had a killer system in all of my cars, my last was well over $6k. I decided to go the least expensive route this time so I ordered a truck box for 2-10" subs from hifi sound for my 1995 z-71 extended cab. It came next day and I put 2 kicker comp 10's in and put in a boss phantom mono block amp and wired them parallel to drop ohms to 2. I am amazed at the sound quality of the bass. This honestly sounds better than the last system that had 8 kenwood type r 10" subs and 3000 watts. I would recommend HIFI sound for anything you might need in audio equipment. Their shipping is very fast and customer service is outstanding, JD"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-18

"I have always goten great products and service from hifi sound connection. The shippinfg is super fast and the customer service is great. I will continue to shop here for my electronic needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-15

"Quick ship, everything arrived in great shape. I like the free shipping. thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-14

"Purchased via best offer style auction on ebay...price agreed upon was very reasonable for this product and considerably cheaper that I could find it anywhere else. Free shipping is always a winner and shipping time was very quick as well. Would definitelybuy from HiFi Sound Connection again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-14

"Everything was EXACTLY as it was displayed. Fast shipping, and great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-13

"Order a Fog Machine & Fog Juice. Received my orders very quickly and in excellent condition. I will definitely buy again. Very easy to order, payment transaction is easy, and shipping confirmation in a timely manner. Thank you, Eddie"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A