"This was my first time buying from HIFI Sound Connection. They had the LOWEST price.
I had a question, so I emailed them (at 1am) and had an answer by 11am!
Then I needed advice, called them up (had to wait 2 min. on hold, but that's not bad!) and got all the info I needed.
I'll be shopping their again.
John Cheney 88"

"very good product. better prices than anywhere on the internet and in town. shipping was fast and very reasonable. thanks hifi soundconnection! "

"Great company to do business with. I received my order in a timely manner and the merchandise was as advertised. On top of that, the price was great. I would definitely do business with them again."

"Terrible, terrible, terrible!

They sent the wrong product and now refuse to take it back. All they are willing to do if offer less than half the product price in a refund. Will not pay for shipping or any other charges incured by me.

It seems simple to me, I bought a product, I expect the product I ordered. Why should I have to pay for something I did not order?

Customer service is a joke. I asked for an escalation to management and they will not do it.

Very, very, frustrated.

Steve Lumsden"

"Excellent customer service, fast free shipping. Couldn't ask for a better company to deal with."

"HiFi Sound connection was awesome to deal with, it was a great price and my subwoofer SLAMMED in the sub box that i got i would most deffinatly buy from these guys again, the item was shipped and recieved very quickly 4 buisnes days "

"This seller has no customer service. After reciving a defective product, I E-mail them 2 with no responce on how to resolve the problem. I'm am left with having to return the product with my cost and dispute the purchase to get this issue resolved. But when it comes tto asking for a positive feedback, the E-mails are instant. Buyer Beware of this seller, they don't hold your intrest in business of any value. Take the money and run. "

"Fast service, good price, and quality product. I will definitely shop with hifi sound again!"

"I was first impressed by the price, then it shipped the day I ordered it. The product arrived very fast and was exactly as ordered. Thanks for the great service."

"American Dj Starball LED lighting effect was an excellent value. This product far exceeded my expectations. Well built and illuminates the entire area. We were looking for a disco ball effect using today's LED technology and this got the job done. Half the weight of the traditional disco ball and the internal LED lighting keeps the entire effect in one easy to carry package."

"good communication & shipping"

"Excellent communication. Fast delivery to Canada. Item is exactly what I had hoped for. Thank you HiFi Sound Connection."

"I purchased an item that I later learned was going to be on back order for a month. When I contacted HiFi Sound Connection, I received an apology and asked if I wanted a full refund. When I hesitated, I was offered a comparable item that was more expensive for the same price. HiFi Sound Connection has great customer service and I am looking forward to the arrival of my new item. Thanks again!"

"I purchased a manufacturer refurbished American DJ Mega Pixel from HiFi Sound Connection. Shipping was quick, the item arrived in great condition. Very happy with the money I saved by buying refurbished. I need one more and you can bet I'll be getting it from HiFi Sound Connection. "

"Overall expereince was EXCELLENT. Had a question on the prodcut so I emailed C/Service and also called. Received a promt reply to the email but I also wanted to confirm with a live person who was very informed and professional. Prodcut arrived well packed to prevent damage. No doubt in my mind.....I'll do business again!!
"