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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-12-11

"This seller had a clear ad, fast shipping, and excellent customer service. I would definitely order from them again. Thanks!"

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Verified
5/5

2008-12-11

"Have always hear good things about this company over the last couple of years. When looking for some mobile audio products, HiFiSoundConnection had what I wanted at the prices I was able and willing to afford. They shipped everything out ASAP and I received it safe and sound. I'll definitely do business with them again when the time comes. "

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Verified
5/5

2008-12-09

"Awesome first experience with HiFi sound connection!!! I have been purchasing car audio gear for many years and have not had a more professional encounter. Great prices and the most fair shipping charges I've ever dealt with online. GREAT company and will definitely order from again and recommend to friends. "

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Verified
5/5

2008-12-09

"Very easy to deal with. Product is Great!! Quality is outstanding. I will purchase from them in the future!"

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Verified
5/5

2008-12-08

"great box solid construction very good quality
great cap great price
"

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Verified
5/5

2008-12-07

"I am very pleased with the amp i received from hifisoundconnection and i will continue doing buisness with them"

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Verified
5/5

2008-12-07

" Very pleased with L5 kickers speakers. Very fast shipping."

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RK3
Verified
5/5

2008-12-05

"I RECOMMEND THIS SELLER TO ANYBODY. I received my order on time and got exactly what i ordered. Seller also communicated very well."

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Verified
5/5

2008-12-05

"I RECEIVED THIS ORDER AND EVERYTHING WAS GREAT!"

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Verified
5/5

2008-12-05

"I bought a sub enclosure and it is very high quality. HiFi Sound Connection has great prices and fast shipping. I would definitely purchase from them again!"

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Verified
5/5

2008-12-04

"HiFi Sound Connection is one of the best companies that i have purchased from. They accurately described the product and all of its functions, shipped very fast, and had extremely low prices. I'm very satisfied with my purchases and will continue to buy from them"

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Verified
1/5

2008-12-04

"On Wednesday, 07/16/2008 10:48AM I placed an order online with HiFi Soundconnection for a total of $101.17. Within 2 weeks I received my order and shortly after I found out one of the items I ordered was defective and another item was not the item I order but an item of lesser value. So per their return policy I requested a return authorization (RA). One was granted on 8/14/08 10:06 Am and within 30 day I mailed the package and waited. after several calls, (and at some point they blocked my cell phone # because every time I call from it I get a recording stating "the mail box is full, goodbye".) and emails I finally spoke with someone mid November his name was Tony and he told me my return was received and asked me what I would like to do. So I said well I would like the defective item replaced with a new one and I asked if I could exchange the other item returned for something else and he said that was fine. I told him what items I wanted and he said they would ship out that day. On December 3rd about 4pm I picked up my replacement order from ups opened it up and they sent me a replacement of lesser value and failed to send out my second item I requested in place of the wrong item they sent at first. Since yesterday I have been trying to contact them on the phone but I never get my phone call returned. I am finally fed up with these people after almost 5 months of dealing with them. I have filed a complaint with Paypal, IC3 and the Better Business Bureau with whom I am also a member.

This company has terrible customer service and I will never buy anything from them again and I would not let anyone I know order from them as well

for those of you thinking ordering form them everything is fine until something you ordered is wrong or broken then they will screw you, and block you phone # so you cant call. i have ordered form them once before and everything was perfect. but this last time they F***ed me over!
"

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Verified
5/5

2008-12-04

"I enjoy doing business with HiFi Sound Connection. They offer great products with competitive prices. The shipping cost and time is awesome! What more could anyone want in a company?"

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Verified
5/5

2008-12-04

"Very good customer service! Fast Shipping! And overall great quality products!"

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Verified
5/5

2008-12-03

"I bought the item at a great price and it came very quickly to my door step exactly like they described it. Still works today and I recommend these guys every time."

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