ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-09-01

"i ordered a set of 6x9 speakers for my car. i received close to what i ordered, but they were acceptable so i chose to keep them. the customer service team is great though, as they called me at my house to make sure i was satisfied with what i had, and even offered to send the right speakers free of charge. i will definitely use HiFi sound connection again as they were very timely in shipping my order, and have a great customer service team. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2008-09-01

"Great seller! was shipped just as described. Only thing was the amp quit on me and it was sent off by my Kicker dealer and have been waiting o0n it for like 2 months. Not sure what the problem was. It worked great for like 2 min though."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-08-31

"Crooks. I was charged for my purchase. Over the following 2 months i was: Never notified about a back order. Then never notified about them NOT even being able to get that product. Another month after they said they would give me a refund I still haven't seen a dime and every time i call they give me the run around, like leaving me on hold and never coming back!
They are crooks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-30

"very good ebayer really quick shipping very satisifed with the product would highly recomend to anyone else and would deffinetaly deal with again! thanks again to hifisoundconnection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-29

"I Purchased ( 2) DYNAMAT 10455 XTREME BULK PACK SOUND DAMPING CAR KIT's . The Shipping Was Only 2 cents for UPS ground AWESOME!! I Received My kits In 7 Days. I am A VERY HAPPY Customer & WOULD BUY AGAIN from HiFi Sound Connection.
THERE PRICES ARE VERY COMPETITIVE !!
Highly Recommended !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-29

"Stay Away I only received half My order charged for all imp.to talk to.no return on email out MONIE undelivered orders stay away"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"Awsome Prices, fairly fast shipping, often updates while there products are shipping, which is my favorite part"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"Top notch customer service and products. I really appreciate the time and care HiFi Sound Connection put into my order from ordering, shipping, and following up with me to ensure I was happy. I will definitely order from HiFi again. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"The speaker boxes I ordered were perfect for my speakers. The speakers fit snug and installed in a few minutes. The workmanship is excellent. I recommend these speaker boxes to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"Very fast shipping! I received my amp in 4 days. The factory reconditioned Kicker amp was a screaming deal. Absolutely no problems!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"I have recently purchased a Alpine wire harness for my NVE-N872A Navigation, I have used their company many times on my audio install needs for audio items. I always get great products at great prices, it makes my installs very easy and flaw less using their products, fast shipping, and packaged properly to insure safe transport of my items, I buy off EBay from their auctions and if it's not listed a simple email gets me what ever I need to complete the audio install. Thanks again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"I ordered a dual 12" box from hifisoundconnection.com and it was only $30 a really good deal. All the boxes i saw everywhere else like best buy were over a $100 and the box i got from hifisoundconnection is awesome. I was very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"I purchased a bulk pack of DynaMat extreme sound deadening material and it arrived very quickly. HiFi Sound Connection has the best prices around! Very quick and helpful service, with no problems. I would highly recommend anyone looking for car audio equipment to purchse from HiFi Sound Connection if you want quality products at the lowest prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-27

"it was a great/easy transaction. HIFI shipped out my amp almost immediately the next day. packaging was secured nicely and the product has been working wonderfully. good e-mail communication/updates as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-26

"WORST CUSTOMER SERVICE EVER, IN ANY INDUSTRY< FROM ANY COMPANY!!! DO NOT BUY FROM THIS MERCHANT!

I only received $100 worth of items from a $500 order. I tried calling customer service to resolve the issue. Not only was the rep extremely rude to me, but she hung up the phone and blocked my number. I tried calling back on my landline, reached the same rep and she immediately hung up the phone and blocked my land number. I called later from the office and got the same result again. I would not do business with this company again unless they contact me directly to resolve this situation.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges