ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Jza
5/5

2002-04-12

"Ok I have to give Scott a demerit for not selling ALL types of computer supplies. This way I could buy ALL my computer needs from him. This was the first time I ever ordered from him with my own account. I've always added stuff to friends accounts when they ordered stuff. Well my first time went BAD/GOOD. I got the wrong package. I emailed Scott. He replies like 10 MINS LATER. Tells me...to put it bluntly: Scott: "Uhm it was our fault keep what you received, you'll be receiving your true order in days." Now newegg.com might get some business from me because now I have highspeedpc.com's SUPER COOL XP UNLOCKING KIT! I'd order a new cpu from Scott if he sold 'em!

In conclusion, this guy is jam packed with honor and a sense of professionalism I rarely encounter. Especially from an online entity I'll probably never meet face to face. In fact the Arctic adhesive I ordered I was originally going to be purchased from newegg.com (because I bought a video card). But the added shipping cost for that SMALL item was like 6+ bucks from newegg... Highspeedpc sends it out for ZERO. Forget about products, if you want to deal with a man you can trust, Scott's your boy. 110% satisfied customer. BOOYAA!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-02

"This place is great. I ordered and forgot to order what I had originally set out too. so I had to order again. Scott picked this up and emailed me back soon afterwards and said he would combine the both and save me on s&h. WOW!! He did this on His Own! What a great guy. And received the shipment in @ days. I highly recommend this to all. Thanks Scott!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-27

"Absolutely the best online shopping experience of my life.

Although my watercooling kit was backordered (I knew that when I ordered it), I received almost daily updates on the status.

When the kits came in, they upgraded my shipping to get some of the time back.

Great support, friendly service, I'll definately be back!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-12

"scott was a great help!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-12

"Good service and good prices... shipped out a little late."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process