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5/5

2003-01-24

"Excellent service and products. Delivered ahead of of schedule and in excellent condition!"

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5/5

2003-01-22

"on a 1 to 10 scale i would rate this company 11+, items arrived ahead of schedule, shipped the day i ordered, email i had on orderform didnt work so i emailed scott on a saturday to ask for confirmation that it shipped, within an hour i got a reply! great company, will definatly shop here again."

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5/5

2003-01-18

"I won't be ordering from anyone but these guys. If they don't have what I want, I'll just wait til they have it. Every order that I've ordered has shipped the same day and been here in 2 days. I ordered from a few other online retailers and it took 10-14 days to get the stuff. This place rocks!!"

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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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N/A
Ease of ordering online
Overall web site
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5/5

2003-01-07

"Excellent option of accessories and overclocking components. A true resource for gamers. I ordered Arctic 3 Silver Thermal Compound, An AMD anodized shim, and an XP Unlocking kit.
I ordered on Wednesday (holiday times) and my order arrived on Monday.
The promotional shipping was Phenomenal! Out of 12 suppliers, my package from highspeedpc.com was the first to arrive.
A reliable and respectable enterprise. I would definitely order from them again!
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
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Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
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5/5

2003-01-02

"Shipped fast, great product...no problems ordering...and they actually UNDERcharged shipping. Paid $3.85 on order form and $4.30 on the package for Priority!"

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5/5

2002-12-28

"I ordered a shim for my Athlon XP and got it very quickly, and the shim was extremely well packed. Great company, I'll be ordering from HighSpeedPC again."

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Delivering products damage free

5/5

2002-12-23

"HighSeedPC.com is an excellent online vendor for cooling and overclocking gear. This was my first order from Scott and I must say I was impressed. Excellent communication and fast,reasonable shipping from Ohio to the left coast. Excellent product knowledge and support. Thanks Scott for making my plunge in to water cooling relatively painless."

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5/5

2002-12-13

"friendly, fast, personal. nice job scott and the whole gang at highspeedpc! i'll be back!"

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5/5

2002-11-19

"Outstanding! Charged 4.30 for shipping..and that's what the priority mail package said...most vendors charge so much for shipping and handling...ordered online and two days later it was at my door step...fast, reliable..will use again!
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-16

"Great company! Got a Innovatek resevoir. Shipped quick and haven't had any problems at all."

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5/5

2002-11-12

"Fast, turn around time. Everything went smooth."

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5/5

2002-11-06

"I order the claw (tired of destroying my keyboard), overclocking kit (faster!!! AMD XP 1600+ now a 2100+), and lian li window panel (had to see my Soyo Dragon Ultra Platinum mb and MSI NVidia GeForce 4 Ti4200 video card ;-] ) Excellent prompt service and great customer support! Drooling at the water cooling setup (need to come up with a valid excuse to justify the cost to the live in financial advisor aka my sweetie!) Will be ordier from here again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
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Web site being easy to use

5/5

2002-11-03

"I ordered their XP unlocking kit on Tuesday evening, It shipped Wednesday and arrived on Friday! (USPS)
Kit is complete and is very easy to use with excellent instructions.
I will be ordering from them again for sure
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-01

"USPS had a mix-up with the shipment, but the tech support at highspeedpc was more than willing to help me sort it out. I am extremely satisfied with their support. Their product is great too. It made unlocking my AthlonXP so easy."

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Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products damage free

5/5

2002-10-25

"Every article/review always holds the HighSpeedPC XP Unlocking Kit as the definitive tool for this operation. I hit the HighSpeedPC site to find that the kit was on back order, and placed myself on the list to be notified when the kit was back in stock. While onsite I found BinTechStation Senfu Tech Station, a computer work bench/stand, at a reduced price. Not having a case and building a system, I thought that this would be a worthwile purchase as well. I emailed Scott with questions which were answered in a timely manner. When the back ordered kit was in stock, I got an email to that effect, and placed my order. I got a order conformation email, and then a shipping conformation email as well. My order was shipped and arrived when stated. I can't speak to the prices as what I ordered are speciality, one of a kind products, but what I wanted and willing to pay. The service and shipping were both 'on time'. HighSpeed PC is on my short list of online sites that I will do business with again...put them on yours too..."

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