"ordered TODAY, got email with credit card problem in a few hours. Emailed back and received PERSONAL reply within the SAME DAY. AMAZING!!! Even without receiving the item or anything, I feel like this is what customer service's all about, A++++"
"Scott replied back to my concern with the product in question and thanked me for my suggestions.
After hearing me situation, he informed me that my account had already been credited and there would be no reason to return the product... WHOA...
I have withheld the product name to keep him from getting abused with copycats.
I am really impressed when I get this kind of service.
It seems to be getting rare nowadays...But not here...
Scott, I will be back..."
"Ordered an XP unlocking kit on the 11th and received it here in the UK on the 15th. What more can i say than: superb! Or perhaps "way to go!" as you guys say.
Either way fantastic service, many thanks. Of course this now raises the question: why can't everyone else operate like this???
Cheers."
" This is the 2nd time I've ordered from HighSpeedPC, and once again, they Rock. Very responsive to e-mail equiries. Parts shipped same day and arrived right on time. I'll be doing more business with them....."
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"As usual great products, quick email confirmations, and fast deliveries. One of few trustworthy online retailers. Keep up the great work Scott.
Aloha"
"Great order fulfillment time, favorable pricing, and minimal shipping expense makes this a "check here first" vendor.
Suggestion. Adding a materials check list showing required and optional items would be useful: If an overclocking kit is purchased, displaying a list of other items needed, especially those required, like thermal adhesive would promote getting everything in hand the first time besides enhancing sales. Unless done all the time it's easy to overlook something."
"Very fast shipment!!! Excellent comunication!!Would recommend to everyone! Will do bussiness with again."
"Online purchasing with a company doesn't get any better. Scott stays on top of emails and has always has quick responses to my questions/concerns. Where other companies make it near impossible to get anything but a form email response, HighSpeedPC stands out from the crowd with his quick personalized responses. My product was received on day 3 after I placed the order. I will definately be ordering again!"
"Was a very smooth transaction, website has very easy navigation and Scott provided promt shipment and e-mail confirmation. Will do business again."
"Quick, simple, painless, satisfying. Isnt this what Customer Service is all about? ;) Yes, I WILL be making more purchases with this company. THEY ROCK!"
"Excellent, bought an XP Unlocking kit, 3 days later I am playing with the multipliers.
Definitely will buy from them again. The service is fast and willing to help."
"They live up the the name. Very fast delivery time and and products were as promised. I will remain a customer. "
"Awesome service!! They got my order shipped out in less than 12 hours of placing it with great shipping. Will do business with again!"
"If you are worried about ordering from small internet companies online have no fear! Highspeedpc is more than helpful and sent me everything very fast. They mistaked on of my cables and sent me the wrong cable (no bid deal) and I emailed them about this. They admitted their fault and sent me a free one of the right color. Now that is service. This company doesn't joke around when it comes to making their customers happy. Thanks Scott for everything!"