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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2021-02-12

Practical and beautiful

"It was easy buying and hanging the Hang It All. It is beautiful and does indeed hang everything. "


Verified
5/5

2021-02-05

Easy + Fast!

"Purchased a chair online, got free shipping "

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Verified
5/5

2021-02-05

Attractive Dish Drainer

"Very sleek and user friendly"

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Verified
5/5

2021-01-30

"Haven’t received chairs yet but refreshing to speak with salesperson who was both knowledgeable and honest. "

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Verified
2/5

2021-01-29

Not super impressed.

"When I placed the order on your website I was told that the product would be shipped in a week. About 10 days went by after the order was placed, no word from hive and no shipping confirmation. I finally heard from your customer service to see that the order would ship until the end of February. "

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Verified
5/5

2021-01-26

Excellent service

"I ordered kartell dining and emeco counter stools from Hive. The price was competitive, especially without sales tax. Hive kept me updated with shipping notifications and I had all products within 3 weeks of ordering. They came directly from the manufacturer without any issues. The hive customer service was very prompt with responses as well."

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Verified
4/5

2021-01-23

Just fine - but slow in receiving

"My new lamp is terrific. In fact, I ordered a ceiling light like it to go over my kitchen table.

My only thought in terms of of my purchase could have been better is that it took so long to get my table lamp.
"

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Verified
5/5

2021-01-22

Arrived quickly and in perfect condition

"My Eames Lounge with avocado green leather is perfect! "

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Verified
5/5

2021-01-08

good so far

"Have not gotten the products yet"

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Verified
5/5

2021-01-08

Excellent customer service, full product line, competitive pricing

"I had been shopping for a Herman Miller Sayl chair for a long time. There are many resellers online, including Herman Miller themselves, but Hive was the only one I found that gave me the fully-combinable range of colors and adjustment options (arm rests, seat depth / tilt, lumbar, etc.). When configuring my chair, I emailed a question about the chair’s options and promptly received a response.

Their base pricing was consistent with other resellers, and they offered 10% off my first order — a substantial savings for a $1,000 chair! Other retailers online offer discounts for first orders or newsletter sign ups, but they usually come with dozens of exclusions… and Herman Miller products often did not apply. But with Hive, their 10% off applied to anything.

Additionally, two days after I purchased my chair Herman Miller had a 15% off sale of their own. I contacted Hive and asked if they would give me a price adjustment and they took care of it immediately.

This is a good company — great products and excellent customer service. They will now be the first place that I look when I’m investing in office furniture.
"

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Verified
5/5

2020-12-23

Two great experiences

"I ordered a chair and it was not only a great price, but I was informed regularly of the delivery schedule. More recently, I purchased an item that I thought would ship right away. Hive let me know it would take longer than I expected and they fully refunded my purchase without hassle. "

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Verified
5/5

2020-12-21

Excellent service

"My package was packed securely and received earlier than expected, in plenty of time for Christmas."

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Verified
5/5

2020-12-18

Great Experience

"Recently I purchased a Herman Miller chair from the Hive and it was delivered sooner than promised. I was kept informed during the entire process and was always answered promptly whenever I had a question. I would highly recommend the Hive to everyone and would gladly purchase from them again."

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Verified
5/5

2020-12-15

great site, great products!

"I"ve ordered close to $20k worth of furniture from this site, the bulk of it still pending delivery but I've really enjoyed shopping on this site, they have a great selection, and the customer service team is top notch! I can't wait for my furniture to be delivered!"

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Verified
5/5

2020-12-10

Fast and easy

"Excellent- quick - exactly what I wanted"

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