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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2021-04-04

Quick delivery

"I was looking to replace the bird whistle on my Alessi tea kettle. I looked at the manufacture’s site- they were sold out. Next I went to Amazon, and they did not have the right color. With a little more research I stumbled upon Hive. Fast delivery and it’s a perfect match. Quick delivery and they kept me up to date from my purchase to it’s delivery. "

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Verified
5/5

2021-03-23

Perfect!

"Perfect service, easy to use very appealing website, timely email updates, and fast delivery."

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Verified
2/5

2021-03-23

Products is as advertised, policies less clear.

"I've been shopping with Hive for years, and while they make it clear that non-stock items cannot be returned, I've yet to find on their website a solid definition of what is a non-stock item, OR any such labeling on any product listing. Buyers like me are then subject to a very rude awakening when a very expensive piece of furniture cannot be returned. It makes me question their integrity as a whole, because surely the average buyer would have been far more careful with their purchases, maybe not even purchase from Hive at all, if they knew this was the risk involved. It's the online era in case they weren't aware, and we're in the middle of a pandemic. If we are to buy immensely expensive products sight unseen, maybe give us the chance to return it if we're not satisfied. This is my fifth purchase from Hive, but make no mistake. It will be my last."

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Verified
5/5

2021-03-22

Hive Modern

"Excellent designer selection, pricing and customer service. Seamless from order to delivery! I buy all my designer furniture and lighting from Hive Modern!"

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Verified
2/5

2021-03-17

The Audacity

"An order I placed was just pushed back to August with an email send a week after the initial order. It’s 2021. Know your suppliers and inventory. "


3/5

2021-03-16

fabulous

"Modern. Unique designs. Good Quality."


Verified
5/5

2021-03-13

Excellent service, delivery and products!

"Am so pleased to have found Hive! I've made two purchases thus far and it's been easy with prompt delivery. Customer service is friendly and my question was answered thoroughly. Will not hesitate to purchase here again, now that I know they carry my tastes in modern furniture and accessories."

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Verified
5/5

2021-03-12

Right Light, right price.

"We love the Artemide, Tolomeo floor lamp. It takes LED bulbs and on this model you are not locked into a certain bulb. Fast shipping although the base and the lamp cam eon two different days. Easy set up, very bright light. Thanks Hive."

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Verified
5/5

2021-03-11

Great !

"Very happy with my experience with Hive !"

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Verified
5/5

2021-03-04

Quick delivery

"Fantastic items and really quick delivery. Thanks!"

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Verified
1/5

2021-03-04

Order paid, not available

"Ordered an Alessi kitchen timer. Paid for the timer. Was told, after I paid for it that it is not in stock. Haven't heard from them again. No refund. Always have thought Hive was a reputable company."

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Verified
5/5

2021-03-03

Good communication

"Some of the products Hive sells have longer lead times (e.g., Herman Miller). Hive clearly communicates the times involved and keeps you updated. Customer service is good, too. "

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Verified
3/5

2021-03-02

Hive

"Good experience overall. Very slow delivery on products, it takes months to get the products.Apparent shipping delays, however no delay on their billing. They should not bill until products are shipped."

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Verified
5/5

2021-02-16

Manufacturer had a delay and communication was swift and accurrate

"Things go wrong, but a company is judged by how it reacts. In this case the delay from the manufacturer was quickly disclosed, and I knew the status of the order. This is a sign of excellent customer service."

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Verified
5/5

2021-02-14

Thank You Hive

"Such personalized service with professional, courteous, knowledgeable staff who kept me abreast of pertinent information related to my order. Delivery of goods and superb packing per the vendor. This was my first experience with Hive, although I was aware I was working with a very reputable company that markets quality, high end products, therefore, I ordered from the company. Thank you for such excellent service. I will do business with you in the future. "

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