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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2020-09-07

Great website

"Amazing selection. Like their stuff. "

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Verified
5/5

2020-08-20

Great delivery Service

"Delivery Man did a excellent Job ! "


Verified
5/5

2020-08-20

always great service and communication

"I've bought a number of items from Hive over the years. Their service is great, when there is a problem or delay they are very open and transparent, and they do what they say. It's a great curated collection of art for living. "

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Verified
3/5

2020-08-20

Good but waiting

"So excited about my purchase - however, after over 10 days I’m still waiting for it to be shipped. Maybe I’m just too excited or too used for 2-5 day shipping. "

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Verified
5/5

2020-08-17

Why shop anywhere else? Brilliant!

"What a great experience. Thank you to hive.com for a great shopping experience and an outstanding delivery. Together with competitive pricing, ongoing communication and great management of expectations, why would you shop anywhere else? I just had three Herman Miller chairs delivered and could not be happier with the product, the service, the timing and the experience."

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Verified
2/5

2020-08-17

3.5 months for a HM Chair

"not really their fault but a 3-4 month wait when you are quoted 4-6 weeks is kinda absurd "

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Verified
5/5

2020-08-15

Always great service

"These guys are great. I've been ordering from them for years now. Always helpful when I've called with a question."

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Verified
5/5

2020-08-14

Good service Great Product and good shipment!

"Cool Bubble Club couch looks great at my pool! "

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Verified
5/5

2020-08-12

Superb merc

"It took a couple of weeks, but my box arrived with both products. They are gorgeous! I’ve been looking for something similar since I was in Paris last year. Yay!"

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Verified
5/5

2020-08-06

Fast response, always helpful!

"Both times I've reached out they've gotten back within 24 hours. Responses were clear and very helpful. Great service and great prices. "

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Verified
2/5

2020-08-05

Unclear information

"Purchased a table, turns out it isn't in stock. Their website had info that made me think it is in stock and would ship in 5-7 days. Turns out it wouldn't ship for 5 MONTHS! And that was an estimate. I cancelled the order, got a refund quickly so their customer service is responsive, but their website info is unclear."

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Verified
5/5

2020-08-02

Aside from the looooong delivery time (thanks Covid) all good!

"We waited months, yes months for a chair. Email updates were appreciated. Chair arrived as ordered and comfy. "

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Verified
2/5

2020-07-30

No Returns

"I received my order, which was well packaged and arrived on time, however it just didn't work in my space. I decided to return it, only to find hive does not offer refunds for returns, only store credit. That was extremely disappointing to find out, considering it's not worth the hassle and cost of shipping it back. Considering the unusual return policy, hive should make it clear up front that refunds will not be issued. Very disappointing to be stuck with something that doesn't work, with the only other option being store credit that I don't need. "

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Verified
1/5

2020-07-27

Still waiting for a refund!

"The product was not in stock but card was charged anyway. Order was cancelled. Going on two weeks and the charge is still on my bill. "

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Verified
5/5

2020-07-24

"Second order and everything went well "

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