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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
2/5

2019-03-08

Five weeks for a lamp

"Purchased a lamp and was charged, then notified that the lamp would not be available for several weeks? My first and last experience with hive. I case you don't know, indicate that the product is on back order and allow the customer to decide if they want to wait or not. Secondly, do not charge for it before it is fulfilled. Duh?"

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Verified
5/5

2019-03-04

Hive is my Fave!

"Great communication, quick processing, shipping & delivery. This is my third order via Hive, totaling 5 pieces. I will continue to buy from them for all of my modern home items. "

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Verified
5/5

2019-02-25

Great service

"Exactly what I wanted. Shipped very quickly. "

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Verified
1/5

2019-02-20

5 chairs, 2 returns, countless weeks

"We ordered 5 chairs total. 1 was defective, and took weeks to replace. Then we received the wrong chair for another. That took weeks and time to resolve as well. Then we ordered the last chair after deciding we needed a 5th, and it's taking eons to arrive. The customer service is very polite, but at a certain point and for the money you spend, I expect some financial compensation for the headaches they've caused us. I'll definitely avoid buying from here in the future."

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Verified
5/5

2019-02-06

Great problem solving by customer service

"Mix up with delivery address resolved "

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Verified
3/5

2019-02-02

Postage was due on package

"Disappointed i had to make a trek to the post office to pay the balance of postage due. "


Verified
5/5

2019-01-23

Great service

"Great service and communication"


Verified
5/5

2019-01-17

Tolomeo lamp

"Wanted the Tolomeo lamp and settled on hive to buy it from as i've purchased from them before and for a few other reasons: Very competitive price, quick delivery. Hive was the only online vendor for the merchandise I was looking to buy which actually had very helpful, I should say critical, details for anybody trying to make a decision among the various flavors of the item. "


Verified
5/5

2019-01-14

A gem

"Lovely, easy-to-navigate site so I could find what I was looking for—the hugely important whistling bird piece for a vintage Alessi kettle. The part was authentic, as described and arrived swiftly. Great experience."

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Verified
5/5

2018-12-27

As expected

"On time, well packaged. Son loved it."

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Verified
5/5

2018-12-27

Wishbone chairs

"Quick and easy ordering, best price for white oil on wishbone. Fast delivery for furniture. Less than a week!"

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Verified
1/5

2018-12-26

Very disappointed.

"Placed an order for something in stock on 12/15, and it still has not shipped. Were supposed to be Christmas gifts. Why would it take this long to ship?"


Verified
3/5

2018-12-21

Not Pleased with Delivery

"I am pleased with the speed of delivery, but the transport service (CEVA) unboxed an expensive chair ("didn't have room for the big box") and tossed it up front in the passenger seat of the delivery truck...not very professional. The unprotected chair was not damaged, fortunately, but would not use them again if given the choice. The seller (Hive Modern Furniture) should review this transport company's practices."

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Verified
5/5

2018-12-17

Review

"We had a good initial experience ordering from Hive and we received our shipment within the week."


Verified
5/5

2018-12-15

Wonderful Experience!

"We purchased a Magis Puppy from Hive on Black Friday for our son's birthday in February. I was a little nervous, because the website said it could be 8-12 weeks for delivery. But, we received regular updates on our order - and we received our Puppy on 12/14! I can't believe how quickly it shipped! It's exactly what we expected. Amazing company. Smooth transaction, wonderful communication!"

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