"wanted herman miller chair, researched online re prices. got it faster from hive and cheaper than ordering at a nearby store. and free delivery. (and my kids loved the box it came in too--great fort!!)"

"Fast and free shipping! Love the item."

"Very professional and customer oriented. In other words excellent service.......worthy of my purchase."

"I ordered an Alias Totaime coat rack from Hive and was informed a few days later that the product was no longer available, with no intent to restock. That is understandable -- availability and supply lines can change. What is not acceptable is that Hive continues to list the product as available on its website. At best, Hive fails to keep its website current; at worst, it is overstating what is available from the site. "

"Retail sells items no longer available then takes a long time to process refund tying up funds customer needs to buy item elsewhere
"

"I purchesed very beautiful and very expensive piece of furniture and someone had to be home on the delivery day to sign for it; I made an arrangement with the delivery company; they said they can deliver it on Monday; I said: Monday is fine for me but make sure there will be no problem because once I get Monday off it will be impossible for me to reschedule; the person I spoke with promised there will be no problem with Monday delivery, they will deliver on Monday for sure; than I get a call on Friday, 3 days before they were supposed to deliver, from their customer rep informing me they can't make it on Monday, they can only come on Tuesday or Thursday, they are sorry but they can't do it on Monday...; I got really mad; I was thinking to cancel the order but I decided to sent an email to Hive hoping they can interfere and they did! within minutes I got response from Hive and they got in touch with someone from New York City area who called me and listen to my story, and couple hours later the delivery company called me back and said they will deliver my furniture on Monday; there is a happy end to this story; they arrived on Monday and most of all the furniture was as lovely if not better as on hive web site and the large piece that came from Europe was wrapped so perfectly in multiple layers of different materials, not a scratch, perfection in every detail; I was glad I didn't give up and the service from Hive was outstanding; delivery companies are what they are; some better some worst, not my first issue with delivery people but how professionally and seriously hive responded to my problem and resolved it made me to go back to them for more; currently waiting for 2 lamps;
thanks hive
satisfied customer Grace"

"John was extremely diligent to guide me with a product that was hard to configure. Easy to talk to and a great listener who gave careful suggestions which made the whole ordering process a breeze. Thanks, John. Very excited and looking forward to our Zaha Hadid shelving units."

"Good as always. U r my first choise"

"I was really looking forward to getting this chair! I had used one in a hotel room one weekend and really liked it, so I decided to order one for my office. I work at a place that has 8,000 employees, so getting it delivered directly to work worried me because it could get delivered to another department and be lost forever. So, I asked to have it delivered to my apartment. I kept wondering where it was, and I didn't know that a few attempts had been made to deliver it already, when the delivery driver called and said I had to meet him. I left immediately from work and he loaded it in the back of my car. When I got the chair to work and uncovered, there are already black lines where the grey paint is not entirely covering the bottom part near the wheels. I took a photo but I don't see where you can upload that on this site.

Wouldn't do it again. "

"So far so good, still waiting for arrival of my order."

"First of all, let me say how much I love the small table I ordered. It is such a unique design and very well made. The website said it might take 6-8 weeks for the order to come but I received it in just a week. What a great experience!"

"I called on the phone about the item before placing my order online. I was told that the furniture would be available within 5-7 business, however, when I did order I received an email that it would take 8 weeks. I would have ordered the chair if I knew this information. "

"I was looking to inject fun and color into our home. Embrace having a boy and entertaining his friends with or without their parents. Hive had just what I didn’t know I was looking for! Wiggle chairs for the play table. The spun chair for a laugh and sculptural element to the room. And magical Nordic dishes to enrich our meal times. I am very pleased with the quality of goods offered and the supremely efficient informative customer service. Well done Hive. "

"I ordered 4 items. Only 1 item was delivered, the other 3 will come in a couple of weeks"

"1 week to issue shipping confirmation. No response to 3x emails to customer service. Product received okay but with zero charm. Will go elsewhere next time"