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Verified
1/5

2012-01-04

"Do not purchase from this site! RC Helicopter never worked out of box,then jumped on, and flipped upside down-damaging two rotors.I have emailed many times, called over and over, to no avail. There is no help, and no intention of any help.No one ever answers phones or returns any messages whatsoever. Do not get taken like I have-such a disappointment for a Christmas gift.Rip off site!!!"

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Verified
5/5

2012-01-04

"I have order stuff from your company before and been very happy with your products and with this purchase i have been happy with the products. Your web site is easy to follow and is great to work with. my children love it and have a blast looking throw what you sell. I find the price good and your shipping is always been great. You get the product right out. Thank you for making me a happy satisfied custemer."

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Verified
5/5

2012-01-04

"Perfect in every way. Shipping was free, price was best anywhere, and product arrived expediently."

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Verified
5/5

2012-01-04

"Got the order. Exactly what we wanted. Great service and great products.

thanks
"

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Verified
4/5

2012-01-04

"The product was delivered in a timely manor, in time for Christmas!"

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Verified
4/5

2012-01-04

"Everything with Hobbytron worked great but I was not impressed with the quality of the items I selected. I wanted to pick up some bargain gifts and paid the price. I can't blame them but be advised that if you can't beleive the price you will get what you pay for. Just for example; half of the english words on one of the boxes the toy came in were misspelled. This was not the kind of gift I wanted to give but I can only suspect if I'd picked a more expensive item the quality would have been better."


Verified
5/5

2012-01-04

"it was a good experience for me"

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Verified
1/5

2012-01-04

"got my items i purchased today and one item is defective and being shipped back. I know it happens but lets see how they handle my return and resending me a new item. tHEY DONT GET BACK IN TOUCH CANT SEND MY ORDER BACK, THEY IGNORE PHONE CALLS AND I LOST OUT ON 60.00 WITH AN ITEM THAT DIDNT WORK"

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Verified
4/5

2012-01-04

"I ordered a helicopter from Hobbytron. It arrived safe and sound. The only thing I would request is that Hobbytron provide tracking confirmation. I had no way of knowing if the package left Hobbytron's facility or if it arrived at its destination until I received a call from my family saying that it had. It also would have been nice to receive an email indicating that my order was received and one to indicate when the product was being shipped. A quick link to tracking info would have made the shopping experience more satisfactory. "

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Verified
2/5

2012-01-03

"Wasn't particularly satisfied. Nephew didn't want the toy anymore, because he got something similar somewhere else so I called them a couple of hours later and they said they couldn't cancel the order because it was already being processed. I could understand if it was a couple of days later, but a couple of hours? In their policy it says if it is processing, then they can't do anything about it because they have way too many orders to sort through. One, that tells me that they don't sort their orders very well, which scares me. And two, I've delt with a lot larger companies, who I'm sure gets more orders than them per day, and I have been able to cancel an order. So right now I have an unopened, toy helicopter sitting on my counter, that I don't need, nor want. Any takers? They gave me the option to return it. I would have to pay shipping back and a 20% restocking fee. No way am I going to spend money and not get anything out of it in the end. Moral of the story, I probably won't be buying from them again. Just my oppinion though, just make sure you definitely want the product before you buy, because once you hit "buy" they have you by the balls. :)

P.S. My high priced stars are compared to eBay. EBay is about half price compared to them, but compared to other online stores, they are about the same.
"

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Verified
5/5

2012-01-03

"Fantastic, everything is shipped quickly and is in great condition! I always use HobbyTron.com!"


Verified
2/5

2012-01-03

"Very disatisfied with this order and with the following orders. I ordered 2 RC cars for my grand sons for Christmas. One car worked great. The other did not work right out of the box. So i tried to call them and left a message twice and have never gotten a call back. Went on the web site and filled out the RMA request and 2 weeks later still have not heard back on that. Since these were Christmas gifts I tried to order another device with prompt delevery. I was never notified the order was filled so I ordered another one. Once again never told it was filled. Both cars showed up well after the holiday. Never did hear the order was filled or the purchase was shipped."

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Verified
5/5

2012-01-03

"This company impresses me with its offerings and service. Orders are promptly delivered in quality packing and products I have purchased are quality, not junk like some of the other sites I have purchased from."

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Verified
5/5

2012-01-03

"Excellent experience! Great selection and prices. Delivery earlier than expected. Thank you! "


Verified
5/5

2012-01-03

"Overall my experience was good. I look forward to doing business with you in the fututre. However, I have not received my order yet. Look forward to receiving it soon."